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12-13-2017, 09:28 AM
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#21
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Member
Join Date: Nov 2015
Location: Aiken
Posts: 53
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Quote:
Originally Posted by Isaacs
What could they do if you didn't ship the old one back? You already have the new one.
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They probably won't spend any more money to try to get them back. They can probably re-cycle some of the old tanks to recoup some of their costs.
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12-13-2017, 09:59 AM
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#22
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Senior Member
Join Date: Dec 2015
Location: Arizona
Posts: 2,324
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Got my replacement in ten days, they do want recalled unit back. They pay return shipping. Good Deal!
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12-13-2017, 10:16 AM
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#23
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Senior Member
Join Date: Dec 2010
Location: Wheatfield, New York
Posts: 1,069
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Quote:
Originally Posted by les45
They probably won't spend any more money to try to get them back. They can probably re-cycle some of the old tanks to recoup some of their costs.
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I was planning on keeping the old ones so I could shoot them at my son in law when he steals my beer!
__________________
2009 Jayco Jay Feather 17C 130W Solar, 2021 F150 2.7L Eco Boost, 2021 Toyota Highlander
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12-13-2017, 01:58 PM
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#24
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Senior Member
Join Date: Apr 2017
Location: Minneapolis
Posts: 169
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Ours just came yesterday. Didn't make it in 20 days but that was no big deal. Pretty easy to just do the recall if you ask me.
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12-13-2017, 05:17 PM
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#25
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Senior Member
Join Date: Mar 2013
Location: Manning
Posts: 376
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Fire Extinguisher
Just received my 2 replacements. Easy to exchange on line.
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12-13-2017, 05:24 PM
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#26
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Site Team
Join Date: Jan 2011
Location: James Island, SC
Posts: 22,767
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I had 2 that were part of the recall. After filling out the online form, I got an email that I was to call for further info. I called with all the info verified with the Kidde rep. He told me that neither of my units were part of the recall.
I discharged and put them in recycling bin about 2 weeks ago. Yesterday, I get a new one in the mail with prepaid shipping to send the old one.
I got to call them and see how they want to handle it.
I have already replaced them on my dime.
__________________
Moderator
2011- 351RLTS Eagle, MorRyde suspension/pin box,
2017- F350 6.7 PSD Lariat FX4,SRW, SB,CC
Hughes PWD SP-50A, TST TPMS
Gator roll-up bed cover
B&W Turnover ball, Companion Std hitch
Can't find what you're looking on JOF? Try Jayco Owners Forum Custom Google Search
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12-13-2017, 08:20 PM
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#27
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Senior Member
Join Date: Jan 2014
Location: Black River Falls, Wi
Posts: 1,154
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Still waiting for a replacement that was called in on Nov 3rd. Called Monday and was supposed to have tracking by today . . . Crickets
Reported a second extinguisher last week and received an email yesterday saying that model is backordered and will likely be greater than the 20 days.
They are different models.
__________________
2019 Pinnacle 36 FBTS
2016 Silverado 3500 CC SRW DuraMax/Allison
1975 Corvette for the sunny days n dry roads
2017 RZR for the rainy days n muddy roads
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12-13-2017, 10:08 PM
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#28
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Senior Member
Join Date: Jul 2016
Location: Mapleton
Posts: 4,341
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I emailed my two in today. Hope they get here before I have a fire! LOL
__________________
2017 SLX 195RB
2021 Jeep Grand Cherokee Summit L 5.7L V8
Andersen WDH hitch, Renogy 100 AH Lithium &
200 Watts solar panels from Renogy
Prev. '14 Jeep Grand Cherokee Overland, gas 3.6 V6
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12-13-2017, 11:13 PM
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#29
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Senior Member
Join Date: Mar 2017
Location: In the gnat capital of the world, Tifton, GA
Posts: 555
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Put 2 in for recall in late October. 1 had been replaced, but the marine one hasn't. I've called Kidde and was told they would be back to me in 3 business days. Been 5 and still waiting for either the replacement or a callback.
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12-14-2017, 06:44 AM
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#30
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Senior Member
Join Date: Dec 2009
Location: Maplesville - Home Base
Posts: 3,059
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Quote:
Originally Posted by mjlaupp
The replacement extinguisher came yesterday. The old one is repackaged and waiting on a Fed-x pickup. The new one comes with instructions to repack the old one with the packing the new one came in and attach the return label on the package. A Fed-x phone number is provided for scheduling a pickup. This has been a zero cost recall.
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X2. My replacement arrived yesterday so I'll call FedEx here shortly to come get the old one.
It took the replacement about 3 weeks to arrive after I filed the claim.
__________________
Ed
KM4STL
2006 GMC 2500HD CCSB 4x4 Duramax/Allison, Titan 52 gallon fuel tank, Prodigy Controller, B&W Companion Hitch
2010 Jayco Designer 35RLTS, Cummins/Onan RV QG 5500 EVAP, Progressive Industries EMS-PT50X, TST Systems 507 TPMS, RV Flex Armor Roof
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12-14-2017, 08:18 AM
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#31
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Site Team
Join Date: Jan 2011
Location: James Island, SC
Posts: 22,767
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Quote:
Originally Posted by norty1
I had 2 that were part of the recall. After filling out the online form, I got an email that I was to call for further info. I called with all the info verified with the Kidde rep. He told me that neither of my units were part of the recall.
I discharged and put them in recycling bin about 2 weeks ago. Yesterday, I get a new one in the mail with prepaid shipping to send the old one.
I got to call them and see how they want to handle it.
I have already replaced them on my dime.
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How do I get in the middle of this kind of stuff? I called them this morning and they did not know why I was sent one. They asked me to give them the Model & s/n of the one that they sent and told me that IT was part of the recall and I would be getting another on to replace it.
They are on back order.
If I were anyone getting these replacements units, I would verify they are good and not part of the recall!
__________________
Moderator
2011- 351RLTS Eagle, MorRyde suspension/pin box,
2017- F350 6.7 PSD Lariat FX4,SRW, SB,CC
Hughes PWD SP-50A, TST TPMS
Gator roll-up bed cover
B&W Turnover ball, Companion Std hitch
Can't find what you're looking on JOF? Try Jayco Owners Forum Custom Google Search
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03-19-2018, 10:27 AM
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#32
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Member
Join Date: May 2017
Location: Morrison
Posts: 43
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Anyone get a recall for fire extinguisher? We have a 2003 Jayco and received some recall notice in the mail for fire extinguisher replacement. Camper is still in winter storage so haven't had a chance to check on it.
Sent from my XT1635-01 using Tapatalk
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03-19-2018, 11:02 AM
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#33
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Member
Join Date: Feb 2017
Location: Chino Valley
Posts: 81
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Kidde has recalled almost 38 million extinguishers with dates from the early 70's to 2017.
If yours is a Kidde, it is probably in the recall..
https://www.cpsc.gov/Recalls/2017/ki...-discharge-and
__________________
If I had a nickel for every dime you had
I'd have half your money
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03-19-2018, 05:06 PM
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#34
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Senior Member
Join Date: Jul 2016
Location: Mapleton
Posts: 4,341
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I sent in two similar Kidde fire extinguishers in early December. We got one replacement in late January and I called on why not two. They replied that they were sending out based on production of my model. Still no receipt of the second one.
They person on the phone did say the bad ones had plastic handles (mine did) and any with steel handles were not in the recall.
Still 3 months?
__________________
2017 SLX 195RB
2021 Jeep Grand Cherokee Summit L 5.7L V8
Andersen WDH hitch, Renogy 100 AH Lithium &
200 Watts solar panels from Renogy
Prev. '14 Jeep Grand Cherokee Overland, gas 3.6 V6
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03-19-2018, 06:25 PM
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#35
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Senior Member
Join Date: Dec 2015
Location: Arizona
Posts: 2,324
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Did mine on line first day of recall, got replacement in two weeks! Was a Good Deal
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09-13-2018, 12:11 PM
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#36
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Member
Join Date: Nov 2015
Location: Aiken
Posts: 53
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Recall update: apparently this Kidde recall is still active. I had previously sent back two extinguishers and received my replacements fairly quickly. I recently found a third extinguisher hiding behind my shop door (hint-don't hide your extinguisher in places that it won't be seen when needed). Filled out the online form and received a replacement within one week. They must be running low on replacements as my old three pounder was replaced with a new six pounder. Fedex picked up the old one next day for return.
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09-13-2018, 12:35 PM
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#37
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Member
Join Date: May 2017
Location: Morrison
Posts: 43
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I got mine within a week and sent back the old one using the box from the new one. But the new one is bigger and doesn't fit in the recessed bracket in our camper. So it's inside one of the cupboards for now.
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09-13-2018, 12:45 PM
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#38
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Senior Member
Join Date: Dec 2015
Location: Arizona
Posts: 2,324
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Seems like we got are free replacement over a year ago. Good customer follow up!
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