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Old 12-06-2019, 05:21 PM   #1
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Pinnacle safety recall

Just curious if any other Pinnacle owners have received a safety recall letter from Jayco about a suspension problem. The letter states: "Under certain conditions, the suspension system may allow tire contact to the wheel well and surrounding structure of the fifth wheel. This may cause damage to the tire, premature tire wear and/or cause handling issues that could lead to increased risk of a crash." They supposedly have a fix in the design process but not the parts yet.....another notice to follow in January. BTW, during our travels last summer, we had 3 leaf springs break on 3 different occasions. (And yes, I had the rig weighed and we are under weight.) Anyone else?
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Old 12-06-2019, 05:49 PM   #2
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Wow!!!!!
What model pinnacle are you running?
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Old 12-06-2019, 06:06 PM   #3
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It's a 2017 REFS. Had it delivered in December 2016.
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Old 12-06-2019, 06:37 PM   #4
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I received mine in the mail today.
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Old 12-06-2019, 07:00 PM   #5
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I received mine in the mail today.
Have you had any problems?
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Old 12-06-2019, 07:03 PM   #6
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Two years ago I took mine to factory. Left rear tire sidewall would rub on inside lip of kitchen slide. Mine was the guinea pig repair. They changed out all leaf springs and went to a heavier rubber center morride hanger. This raised me up 1.5 more inches.
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Old 12-06-2019, 08:24 PM   #7
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Had same problem on North Point 377. They replaced 3500lb. springs with 4000lb springs. 8000 per axle.
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Old 12-06-2019, 08:32 PM   #8
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They did not change my axles, they should have went with heavier.
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Old 12-06-2019, 08:50 PM   #9
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They did not change my axles, they should have went with heavier.
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Maybe that was misleading. They did not change my axles to 8000lb. Just the springs.
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Old 12-06-2019, 09:04 PM   #10
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Have you had any problems?
No I have not.
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Old 12-06-2019, 10:04 PM   #11
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Cannon
Does your Northpoint have the morride rubber block center suspension? On mine the curb side slide has plenty of clearance between the sidewall of tire and inside lip of slide. The kitchen side does not. I argued that something was not centered. Either axles were to far to left or they built FW over to one side more. Both slides fully closed I can make a fist and fit it between slide and tire side wall on curb slide. Kitchen slide will touch when tire comes up zero room. There fix was raise FW.
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Old 12-07-2019, 06:02 AM   #12
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I had already planned on taking it to Morryde in the spring to have their independent suspension installed because of all the broken leaf springs. I'm not sure I trust that Jayco's "fix" is going to be adequate.
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Old 12-07-2019, 09:19 AM   #13
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Is that recall for 2017 models only?
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Old 12-07-2019, 11:42 AM   #14
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It doesn't specify which model years are involved, it just said that my vin was in the recall.
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Old 12-08-2019, 06:19 PM   #15
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Is that recall for 2017 models only?
Did a Google search:

Jayco is recalling some 2017 Pinnacle Fifth Wheel trailers. The suspension system may fail. If the suspension system fails, a sudden loss of vehicle control can result, increasing the risk of a crash.

https://www.rvtravel.com/jayco-recal...sion-may-fail/
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Old 12-08-2019, 08:56 PM   #16
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Wonder how long it'll take before they realize they need to do it to the Northpoints as well.
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Old 12-11-2019, 02:37 PM   #17
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I have a 2017 Pinnacle 38 REFS. In the fall of 2018 I had a leaf spring break and the trailer sat down on the tires about 200 miles into a 3,000 mile trip. The leaf spring was replaced on the side of the road. I had about 18,000 total miles on the unit at the time. On the return trip home, both springs on the other side of the FW collapsed, again it was fixed on the side of the road. After the roadside repair I drove straight to a Cat Scale and verified that all weights were within specifications.

Jayco reimbursed me for the roadside repairs, sent new 8,000 lb springs, longer u-bolts, and new rubber bushings for the Morryde equalizer. After the warranty period expired, I added 1/2 thick shackles and Roadmaster shocks. I have about 4,000 miles on the setup and everything looks good.

I would highly recommend taking the recall seriously.
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Old 12-11-2019, 05:30 PM   #18
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I have not contacted Jayco about my broken leaf springs since mine was out of the warranty period. I guess I will have to decide whether to accept whatever their fix is or go forward with my plan to have Morryde install the independent suspension. It's costly but certainly appears to be a good long term solution.
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Old 12-11-2019, 05:49 PM   #19
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I have not contacted Jayco about my broken leaf springs since mine was out of the warranty period. I guess I will have to decide whether to accept whatever their fix is or go forward with my plan to have Morryde install the independent suspension. It's costly but certainly appears to be a good long term solution.
I was going to go with the Morryde IS as well for piece of mind, having springs break going down I-10 is not a fun experience. In the end I opted to go with Jayco’s fix plus the Roadmaster shocks and I am happy with it. If you do go with their fix upgrade the shackles with 1/2 inch shackles. Failure was eminent on my old 1/4 inch thick shackles.
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Old 12-12-2019, 04:50 PM   #20
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I was going to go with the Morryde IS as well for piece of mind, having springs break going down I-10 is not a fun experience. In the end I opted to go with Jayco’s fix plus the Roadmaster shocks and I am happy with it. If you do go with their fix upgrade the shackles with 1/2 inch shackles. Failure was eminent on my old 1/4 inch thick shackles.
I know exactly how you feel. Breaking leaf springs on I-77 and I-95 like happened to me is no picnic. And BTW, if it ever happens to anyone else, don't bother calling good Sam or other typical roadside assistance service. They're of no use. Call a mobile truck and trailer service.
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