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Old 09-19-2020, 09:30 AM   #21
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Learned 2 days ago from dealer that it will be another 4 weeks before parts will be sent to dealer. Then, I would imagine I will be put back in line. I told dealer I will take my RV and wait til parts arrive. All my weights and measurements and inspections are done. I just need new springs and the bump stop. No damage noted.
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Old 09-19-2020, 10:46 AM   #22
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Funny you should mention this. I hauled mine 100mi one way to my dealer for the "inspection" on 8/12/2020 and haven't heard anything. I decided to contact my dealer yesterday and they got back with me and said the parts are on order and they will contact me when they come in. I'm also waiting for a pair of decal graphics for the same time and nothing yet.
Funny thing is on my recall notice it said I am to immediately contact my dealer and they have 3 days to get the recall completed and if they dont I am supposed to contact the NHTSA and file a formal complaint. So, it sounds like this is a pretty serious safety recall and Jayco is the one dragging their feet on mine. I am fortunate enough that my trailer has plenty of clearance between the tires and the floor and frame, none of my tires are wearing unevenly and my suspension mounts are are welded in good and reinforced well from the factory. If my trailer was having an issue I'd be contacting the NHTSA on Jayco.
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Old 09-19-2020, 12:53 PM   #23
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Northpoint recall

Yes Sir,

My Dealer told me this is a significant recall and would not release the trailer without a liability release signed.
My Frame does show signs of "impact " on the frame and related wear of the tires due to the lack of leaf spring support and bumper stops.
It appears all claims have to be approved to submitted to Jayco then Dexter ,the axle manufacturer, deal with who's paying for what?

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Old 09-19-2020, 04:33 PM   #24
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I went out and bought some bump stops from a 4 X 4 shop and bolted them the frame. Jayco isn't responsive at all.
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Old 10-08-2020, 04:38 PM   #25
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I got notified the other day that my parts finally came in. Its only been 2 months.
A few hours later they said the parts were damaged and they had to reorder. I was originally supposed to get just the bump stops. Now they are saying the recorder is getting me the stops AND all new springs. Be interesting to see what the difference is from my old ones to the new ones. Either way, its gonna have to wait until next spring. My trailer is almost done getting all shined up with a fresh hand wax job, some pink pop to follow and a nice blanket for the winter.
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Old 10-08-2020, 04:54 PM   #26
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Quote:
Originally Posted by Rdubb View Post
I went out and bought some bump stops from a 4 X 4 shop and bolted them the frame. Jayco isn't responsive at all.
Would you mind telling me what 4x4 shop you bought your bump stops?
Don't want to wait either. Thnks
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Old 10-08-2020, 07:13 PM   #27
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Suspension.com
4 ea. Bump Stops - P/N 99138
I had to order a 29/64 drill and 1/2 nf tap to install them with 1/2 inch bolts. They may be able to be applied with adhesive but I don't know how long they stay on.

Hope that helps.
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Old 10-10-2020, 07:59 AM   #28
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Quote:
Originally Posted by Rdubb View Post
Suspension.com
4 ea. Bump Stops - P/N 99138
I had to order a 29/64 drill and 1/2 nf tap to install them with 1/2 inch bolts. They may be able to be applied with adhesive but I don't know how long they stay on.

Hope that helps.
Thank you Sir
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Old 11-20-2020, 06:27 PM   #29
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Yay! Got my trailer back today. New springs and added bump stops. Looks like new wet bolts where springs mount. They look dry. I will grease them then have a mobile welder strengthen the angle bars the runs parallel to the axels.
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Old 11-21-2020, 03:08 PM   #30
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Well well well. Today I got under the NP to grease the wet bolts that were not greased upon replacement during the recall repair. What to my surprise did I find?

1. Left rear axle u-bolt nuts loose.

2. ALL other u-bolt nuts not torqued.

3. New axle bump stop bolt lock washers damaged with some missing.

4. Wet bolt zerk damaged. Looks like it was hammered in.

5. And of course, new wet bolts not greased.

I corrected all of these myself and promptly sent a letter of complaint to the dealer.

Please do not rely on these dealers to repair this recall properly. Either double check their work or have a certified trailer repair center check it!
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