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Old 07-31-2020, 04:55 PM   #1
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Northpoint recall

Received in the mail today notice of safety recall #20V-385, suspension may allow trailer wheels to contact wheel well. Jayco will inspect and MAY replace springs and or tires affected by this recall. Jayco WILL install 4 bump stops on ALL recall units.
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Old 07-31-2020, 05:48 PM   #2
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Recall 20V-385, 2017 North Point 5th Wheels Suspension System

Just received attached recall today. Apparently “under certain conditions, the suspension system may allow a tire to make contact to the wheel well and surrounding structure of the fifth wheel”.... “that could lead to increase risk of crash”.
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Old 07-31-2020, 06:35 PM   #3
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Been wondering why they never issued a recall on the North Points. Jayco pick my 377 up in Dec. 2018 and carried back to factory for the same problem.
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Old 07-31-2020, 06:53 PM   #4
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I'm just curious...what's the difference between the '16's & '17's? Only asking because I have a '16.
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Old 07-31-2020, 08:21 PM   #5
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Not sure I'm correct, but I think the 16's were on a 10" frame and in 17 they went to 12" which has less clearance.
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Old 07-31-2020, 10:13 PM   #6
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Quote:
Originally Posted by Cannon View Post
Not sure I'm correct, but I think the 16's were on a 10" frame and in 17 they went to 12" which has less clearance.
You are correct. That is one of the "improvements" was they went to a 12" I-beam frame. Which doesn't make sense because the 12" is taller than the 10" which would give more clearance between the wheels and the floor.
I got my recall notice today. They sent recalls out on other models of trailers quite some time ago and I knew it was just a matter of time before they figured out they need to send it out to Northpoint owners as well. This should be interesting...
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Old 07-31-2020, 10:17 PM   #7
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https://www.jaycoowners.com/forums/f...all-72576.html
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Old 08-02-2020, 12:49 PM   #8
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I just received this notice as well. I have a Morryde suspension and pinbox and this recall doesn't make mention of the Morryde. My leaf springs don't appear to have a bump stop on them either. Anyone have any info on this? I plan to call them tomorrow to ask and I'll update once I get their response.
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Old 08-03-2020, 09:49 AM   #9
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If anyone has the "bump stop" put on please post a picture of it.
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Old 08-03-2020, 11:12 AM   #10
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If anyone has the "bump stop" put on please post a picture of it.
Check post #58

https://www.jaycoowners.com/forums/f...l-72576-3.html
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Old 08-03-2020, 04:05 PM   #11
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I called my dealer today and they had no idea of what I was talking about. They didn't even know there was a recall sent out on Pinnacle models and that was nearly a year ago. So, I have to scan my recall notice and email it to them so they can see what has to be done. They said the first available appointment is mid october. Yeah, right. According to the letter this is a safety issue. You'd think something like this would take presidence. Besides, my trailer will be all waxed and put away for the season by then.
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Old 08-05-2020, 03:59 PM   #12
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Dropped my 5er off at dealer today. Advisor showed me a "ream" of info related to recall inspection instructions. So, not just a "look-see" but pictures, measurements and forms to be filled out by mechanic and sent to Jayco. Based on info, appropriate parts will be sent to dealer. My advisor expects to "git-er-done in about 4 weeks.
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