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Old 01-11-2015, 10:01 AM   #1
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2 year warranty ???

Let me start with ; 'I never throw anything away' (99.9999 % of the time).

With that said, we go back to 5/13/2013, the day we purchased our Autumn Ridge 26RLS StarCraft TT. I believe that StarCraft fell under the 50 YEAR ANNIVERSARY to qualify for the two year warranty and my assumed expiration date would be on or about 5/13/2015. The problem is I can not find anything in writing----'I never throw anything away' ??????

What muddies up the above, is that a 2 year Roadside Assistance was included with the warranty. We have that, but the expiration is 7/5/2015.

Having a conflict it dates is one thing, but what do I do about the warranty documentation, if there was any given to me during delivery of the TT ???

Your ideas would be appreciated.

Thanks, YIKES
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Old 01-11-2015, 10:28 AM   #2
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Your dealer should have the information, I've never been asked for any documentation.
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Old 01-11-2015, 10:56 AM   #3
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It should start from date of purchase. Warranty coverage details are in the owners manual.
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Old 01-11-2015, 11:51 AM   #4
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Owners Manual

Quote:
Originally Posted by Crabman View Post
It should start from date of purchase. Warranty coverage details are in the owners manual.
Referencing the Owners Manual, I would call it generic. It is not unit specific. Basically the manual states 1 year warranty, but I believe it is over ridden by the Peace of Mind - Pure and Simple. The original purchaser for 24 months (2 years).

StarCraft has an on-line form that you can submit for questions. I just found this a few minutes ago and It requires parts of the serial number of the unit, which leads me to believe that they also have a record of the history on our TT.

Let's see what happens in the next few days should I receive an answer.

Thanks, YIKES
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Old 01-11-2015, 04:08 PM   #5
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Where os the pnline form? I have some questions on my 207rb too
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Old 01-11-2015, 04:38 PM   #6
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Quote:
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Where os the pnline form? I have some questions on my 207rb too
Here is a link to the Starcraft website: http://www.starcraftrv.com/contact/

They are usually pretty quick in replying.
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Old 01-11-2015, 06:14 PM   #7
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The Form

Quote:
Originally Posted by amabee View Post
Here is a link to the Starcraft website: http://www.starcraftrv.com/contact/

They are usually pretty quick in replying.
scfood:

amabee has it right---That link will take you to the form.

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Old 01-11-2015, 08:56 PM   #8
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My dealer sent in the warranty paperwork so when I call the factory, they have all the information. Maybe your dealer did this???
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