Jayco RV Owners Forum
 


Reply
 
Thread Tools Display Modes
 
Old 03-24-2013, 01:18 PM   #21
Senior Member
 
Join Date: Dec 2012
Location: SE Minnesota
Posts: 165
Sure they do, they just don't post

Quote:
Originally Posted by Quick Step View Post
I wonder if Jayco looks at posts on this website?
__________________

__________________
49 Nights camped in 2014
58 Nights camped in 2013
2013 Jayco JayFlight 28 BHBE born on Date 1/22/13
1985 21' Hi-Lo (Sold)
93 Yamaha G9A

Dirtfan is offline   Reply With Quote
Old 03-28-2013, 10:06 PM   #22
Member
 
Join Date: Mar 2013
Posts: 53
Quote:
Originally Posted by Crabman View Post
Here is what my manual says about sealants:

"Caution:
Failure to properly maintain or reseal your RV may result in serious water damage to your RV. This damage is not covered by the Towable Limited Warranty."

Heres another excerpt

"It is recommended that you or your dealer inspect all sealants a minimum of every six months.Make sure to check all four sides of the RV including moldings, windows, doors, vents, and exterior attachments. Reseal as necessary as preventative maintenance.

Replace sealant and cap seal if you notice any cracks, gaps, lifting, looseness, shrinkage, voids, or any sign of physical deterioration.Complete your repairs immediately to prevent damage to your RV."

It goes on with more detail and pics of where and how to seal, etc, and so on. There is a page and a half just on sealing and sealing maintanence. Not saying this applies to the OP situation, just showing their policies and recommendations on sealing. It seems if you do not inspect and reseal every six months you are on your own for water entry repairs in many cases.
my dealer says the rear roof ladder where it connects to the roof are overlooked yes it flex's and when sealant crack there goes the water inside, they recommend not getting the roof ladder.
__________________

buffalobillsfan is offline   Reply With Quote
Old 03-28-2013, 10:37 PM   #23
Senior Member
 
Join Date: Jun 2011
Location: Manitoba, Canada
Posts: 259
Is there any update from the original poster on this topic? did Jayco resolve it or not? This is definately an issue where Jayco and/or the dealer should have stepped up and corrected it... no brand new trailer should be leaking a few months after purchase, I dont care what the fine print in the warranty states.

I really hope that Jayco came through on this one.
__________________
2011 28BHS
2011 F-150 5.0L with tow package
canuckowner is offline   Reply With Quote
Old 03-29-2013, 06:15 AM   #24
Senior Member
 
krsmitty's Avatar
 
Join Date: Feb 2012
Location: Brandon, FL
Posts: 329
Nothing yet...

I sent a dispute via the Good Sam Action Line last week. As of yet I have not heard from anyone. According to Good Sam, Jayco has 30 days to respond. If nothing after 30 days, GS will send another letter. So, have a few more weeks to go on the first round.
__________________
Ken Smith
2016 Heritage Glen 272RLIS
2017 Dodge Ram 2500 6.7 CTD
krsmitty is offline   Reply With Quote
Old 03-31-2013, 02:19 AM   #25
Senior Member
 
Join Date: May 2011
Location: Aldergrove British Columbia
Posts: 815
Ken, thanks for posting this. I enjoy reading the Good Sam action line. Over the years there has been very few letters written to Good Sam in reference to Jayco. I had a Fleetwood Wilderness that leaked while under warranty. It was a fight to get them to pay for the repairs. I know how you feel and not something I'd want to revisit. The estimate could be low. Depends what they see once inside. I inspect our roof often. We bought the extended warranty for this very reason. Thru no fault of your own you could end up with a whopper of a repair bill. The manager at the trailer shop where we bought the Wilderness told me "All trailers leak. It just a matter of when".
__________________
Richard
2011 Jay Feather Select 28U
2007 Silverado Crewcab LT 6.0L
Happily married and father of
two university students.
Cancer survivor
Murphie is offline   Reply With Quote
Old 03-31-2013, 07:58 AM   #26
Senior Member
 
Join Date: Feb 2012
Location: Myrtle Beach, SC
Posts: 1,261
Quote:
Originally Posted by Murphie View Post
The manager at the trailer shop where we bought the Wilderness told me "All trailers leak. It just a matter of when".

I imagine you were told this after you signed the papers? Hopefully things will work out for yyou Ken in the end. Ongoing maint and inspections are a must on all TT, RVs, PUs etc starting even when new to catch these things.
exjay1 is offline   Reply With Quote
Old 05-13-2013, 09:25 AM   #27
Senior Member
 
krsmitty's Avatar
 
Join Date: Feb 2012
Location: Brandon, FL
Posts: 329
Well, the first 30 days have past on my Good Sam Action line to Jayco with no response from them. GS Action Line sent another letter to them last week. If no response within 21 days, GS will consider the matter closed. Good or bad, you think Jayco would reply.
__________________
Ken Smith
2016 Heritage Glen 272RLIS
2017 Dodge Ram 2500 6.7 CTD
krsmitty is offline   Reply With Quote
Old 07-17-2013, 07:29 AM   #28
Senior Member
 
krsmitty's Avatar
 
Join Date: Feb 2012
Location: Brandon, FL
Posts: 329
Looks like Jayco is not going to reply to the Good Sam complaint. GS has sent two letters and nothing from Jayco. Even if it was a no or negative response they should have replied. Took the 5th wheel in to my dealer last Friday to get the leak repairs done. May be my last Jayco!
__________________
Ken Smith
2016 Heritage Glen 272RLIS
2017 Dodge Ram 2500 6.7 CTD
krsmitty is offline   Reply With Quote
Old 07-18-2013, 07:06 AM   #29
Moderator Emeritus
 
Rustic Eagle's Avatar
 
Join Date: Apr 2011
Location: Michigan
Posts: 7,371
Quote:
Originally Posted by krsmitty View Post
snip.......They believe the leak is coming from around of the edge of the molding somehow. That is why they say I should have caulked around the edge, even though there is no caulk/sealant there now........
Interesting........, I didn't see anywhere in Jayco's documentation that states owner is responsible for "adding" sealant to areas where Jayco's manufacturing/assembly process doesn't apply sealant......, in some cases adding sealant could "trap" moisture if it has an entry point (grounds for a warranty service claim rejection).

Since Jayco disagrees with the dealer's conclusion, and assuming that Jayco hasn't inspected your TT first hand, I would ask that Jayco send a representative to your dealer to inspect your TT and confirm the root cause (eliminate the "somehow").

Bob
__________________

2016 GM 2500HD 6.0L/4.10
2018 Jay Flight 24RBS
2005 Jayco Eagle 278FBS (retired)
1999 Jayco Eagle 246FB (retired)
Reese HP Dual Cam (integrated sway control)
Rustic Eagle is offline   Reply With Quote
Old 07-18-2013, 07:39 AM   #30
Senior Member
 
krsmitty's Avatar
 
Join Date: Feb 2012
Location: Brandon, FL
Posts: 329
Good point Bob...I have gone up the chain and even talked to the Manager in charge of Warranty coverage and they are very adamant about doing nothing. As far as they are concerned, after 6 months the owner is responsible for all sealing/caulking/leaks. Now, if you are willing to take the unit to their repair shop in Indiana they will repair at a reduced rate or even for free in some instances. But, the cost of me taking my 5th wheel from Florida to Northern Indiana, return to Florida, leave the 5er for a few weeks/month, return to pick up and back to Florida would not be beneficial. My insurance will cover the cost of the repair minus the $500 deductible, so I am not completely at a lost here. It was just the principal of the matter!
__________________

__________________
Ken Smith
2016 Heritage Glen 272RLIS
2017 Dodge Ram 2500 6.7 CTD
krsmitty is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Virginia State Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3

All times are GMT -6. The time now is 09:42 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Copyright 2002-2016 Social Knowledge, LLC All Rights Reserved.