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Old 08-26-2013, 02:04 PM   #31
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A year later and $3,100 the RV is finally fixed.

According to the dealer who did the repairs, water was getting in between the fiberglass exterior and interior plywood walls thru screw holes along the rear section of the RV. There was never any indication of leak(s) until the damage was already done.

The RV was still under factory warranty when the damage first showed. But, Jayco refused to cover under warranty, stating that sealant/leak issues are the owners problem after 6 months ownership. :censored:

I filed a claim under the RV insurance and luckily they paid for it...minus the $500 deductible. About 2 weeks later I received a check. But, the more I thought about the madder it made me, that Jayco would not fix. It is BS that I pay $30k for an RV and have to worry about bad sealant/leaks 6 months later.

I am a Good Sam member and decided to file a complaint through them...thinking I would get some kind of response from Jayco. The complaint was filed twice by Good Sam and Jayco did not answer neither of them.

So, decided to deposit the insurance check and get the RV repaired. They had to replace the whole rear wall of the RV. Picked it up Friday and all looks good. Hope it lasts anyway. May be my last Jayco though.

But it seems to be a common occurrence on other brands also. My parents have a Passport that was a year old in June. Already having problems with leaks. A friend here at work has a year old Dutchmen. Took it in last week for leaks.
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Old 08-26-2013, 02:50 PM   #32
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I have a 2011 28.5RLS. I've had a lot of trouble keeping sealed the joints where the side walls of the trailer meet the rear wall. I eventually gave up on caulking (Proflex) and put a strip of Eternabond along those seams. Do you now if your leaks were along the side walls or were the leaks at the joint where the roof meets the rear wall?
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Old 08-26-2013, 05:09 PM   #33
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According to the dealer; the leak(s) were along the seam where the rear wall and side walls meet. Sound like the same place you are describing. The dealer is saying that water was getting through the screws along the rear wall. Jayco says that can not happen and they insist water must have entered along the seam along the side walls. That is why Jayco insist that sealant be ran along that seam to prevent leaks...funny thing though is that Jayco does not seal there out of factory. But, it is the owners responsibility to know to do that.

RV, let me know if you want to discuss and I can PM my number or you can PM yours.
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Old 12-16-2013, 10:12 PM   #34
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wow

i was just about to buy a jayco rv this weekend especially due to their 2 yr warranty but after reading this post i will have to rethink buying it...or buying an rv all together... i would hate to go through what krsmitty just experienced....25k is just too much money to invest in something i might hate due to a warranty issue.
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Old 12-16-2013, 11:21 PM   #35
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i was just about to buy a jayco rv this weekend especially due to their 2 yr warranty but after reading this post i will have to rethink buying it...or buying an rv all together... i would hate to go through what krsmitty just experienced....25k is just too much money to invest in something i might hate due to a warranty issue.
RV's are certainly not maintenance free items, quite the opposite. I'm certainly not suggesting krsmitty did anything to create a leak, but rather you need to make sure you understand the requirements to actively inspect and maintain an RV. If active inspections and maintenance aren't something you want to do -- then you are right buying an RV isn't for you.

All Mfgs warranties are pretty clear, maintenance items are on the owner, which includes seals and caulking after a brief time, typically 3-6 months.

That said, for every negative story you read or hear about an RV, the MFG, build quality, etc...please understand there are dozens of owners with positive experiences. When was the last time you went a posted a positive and supportive review of something vs a negative and scathing review? It's far easier to get motivation from anger and disappointment then for something to work as you expected it too.
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Old 12-17-2013, 05:00 AM   #36
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Poster's disclaimer: I like to accept everything as said. But on the internet, anyone can say anything about anything. So all we can do is hope we are dealing with facts.

I hope I never see an RV manufacturer's statement that says: "We might not have built your trailer as good as we should have and it might leak after 6 months. If it does, to bad for you".

A new TT shouldn't leak after 6 months. Is this statement wrong?
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Old 12-17-2013, 05:50 AM   #37
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Quote:
Originally Posted by kijana View Post
i was just about to buy a jayco rv this weekend especially due to their 2 yr warranty but after reading this post i will have to rethink buying it...or buying an rv all together... i would hate to go through what krsmitty just experienced....25k is just too much money to invest in something i might hate due to a warranty issue.
Welcome to the forum. You can visit any forum that deals with products sold and you will find some horror stories including any of the vehicles on the road today. What happened to fellow member krsmitty was unfortunate and we sympathize with his situation, but while every RV manufacturer puts out a bad one from time to time there are thousands of owners we never hear from, simply because their unit performed as expected. The odds that your unit would have major issues are slim.
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Old 12-17-2013, 05:59 AM   #38
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Quote:
Originally Posted by kijana View Post
i was just about to buy a jayco rv this weekend especially due to their 2 yr warranty but after reading this post i will have to rethink buying it...or buying an rv all together... i would hate to go through what krsmitty just experienced....25k is just too much money to invest in something i might hate due to a warranty issue.
If you can be swayed from buying a Jayco just by reading this thread, maybe you would be better off taking your chances staying at a motel 6.

I wanted to add some more but that about states my feelings on this subject.
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Old 12-17-2013, 06:32 AM   #39
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Originally Posted by OnTheGo View Post
Poster's disclaimer: I like to accept everything as said. But on the internet, anyone can say anything about anything. So all we can do is hope we are dealing with facts.

I hope I never see an RV manufacturer's statement that says: "We might not have built your trailer as good as we should have and it might leak after 6 months. If it does, to bad for you".

A new TT shouldn't leak after 6 months. Is this statement wrong?
My whole point exactly!
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Old 12-17-2013, 06:53 AM   #40
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Unfortunately it is not just Jayco. I believe most other RV manufacturers are the same.
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