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Old 02-03-2016, 08:29 PM   #21
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Originally Posted by Fairenatic View Post
That is what I would do then go with thermal pads on the tanks and heat traces on the plumbing. Much better solution IMO.
I agree.
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Old 02-03-2016, 08:30 PM   #22
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IIRC, the Thermal Package isn't just in the floor; some is also in the ceiling. Are they going to install that, too?
Not on the JayFlights. It was just heated, enclosed and insulated underbelly with foil.


Edit, I apologize but you are correct. I just looked at my paperwork and it says the roof should have foil too. I will look to see if it is there tomorrow.
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Old 02-03-2016, 08:38 PM   #23
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Originally Posted by Spanky1 View Post
On my new Pinnacle the only thing I noticed was a small round opening in the cargo area.
There are also some openings in the bottom of the metal ductwork that blow into the underbelly.
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Old 02-04-2016, 08:52 AM   #24
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So I took my trailer in yesterday to have the duct to the underbelly installed. Low and behold my original assumption was correct. The dealer called and said Jayco did not install ANY of the thermal package I paid for. They are working out the details with Jayco but it sounds like they will need my trailer for about 3 days in order to remain everything on the underside of the chassis. I almost would rather have Jayco refund me the money for the thermal package then have my trailer tore apart.....
Did they put the 'thermal package' sticker on the outside and miss installing the components? Or did they miss the package altogether on the order? Did the build sheet show thermal package?

The jay flight thermal package includes some foil in the roof and slide out floors.
Thermal Package
Includes: Insulated, Heated, & Enclosed Underbelly, Foil Insulation in Roof and Slideout Floors
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Old 02-04-2016, 09:33 AM   #25
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Did they put the 'thermal package' sticker on the outside and miss installing the components? Or did they miss the package altogether on the order? Did the build sheet show thermal package?

The jay flight thermal package includes some foil in the roof and slide out floors.
Thermal Package
Includes: Insulated, Heated, & Enclosed Underbelly, Foil Insulation in Roof and Slideout Floors
Yes, I have the sticker. Yes, it appears they missed everything in the underbelly I have not confirmed the roof or slide out yet. And yes, it was on the build sheet. I am currently in the process of trying to get my money refunded. I am sure that will not be easy.
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Old 02-04-2016, 11:44 AM   #26
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Yes, I have the sticker. Yes, it appears they missed everything in the underbelly I have not confirmed the roof or slide out yet. And yes, it was on the build sheet. I am currently in the process of trying to get my money refunded. I am sure that will not be easy.
Good for you. I hope they refund the money without too much grief.
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Old 02-05-2016, 11:29 AM   #27
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I am very pleased to say that Jayco has approved my request for a refund and it only took 10 minutes of being on the phone. Thank you Jayco for doing the right thing without a fight!
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Old 02-05-2016, 12:28 PM   #28
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I am very pleased to say that Jayco has approved my request for a refund and it only took 10 minutes of being on the phone. Thank you Jayco for doing the right thing without a fight!
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Old 02-05-2016, 12:37 PM   #29
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I am very pleased to say that Jayco has approved my request for a refund and it only took 10 minutes of being on the phone. Thank you Jayco for doing the right thing without a fight!
Thanks for keeping us updated. Let us know where you go from here.

Cheers.
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Old 02-05-2016, 07:18 PM   #30
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Thanks for keeping us updated. Let us know where you go from here.

Cheers.
Honestly I will probably just run the duct myself and be done with it. I don't feel like tearing the underside all apart to install insulation.
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