Best course of action for my Atwood water heater
Hey everyone, I have a 2012 Eagle 320 RLDS Travel Trailer with an Atwood 10 gal. gas/electric water heater. Just got back from the first trip out this year which was basically a systems check. Everything worked fine last year. My problem is that when I fired the water heater on propane, I noticed a slight flame blow back or flare back when it ignited. After that, it ran well for about 2 minutes [nice blue flame] and then shut down. Repeated attempts to re-fire were unsuccessful. When I flip the switch for gas, I can hear the gas valve open and the igniter "clicking" but no flame and no gas smell. The electric side of the heater works great as this doesn't seem to have anything to do with the gas side. After doing some research, it seems that it could be the Thermal Cut Off locking out the gas side of the heater. Visually, there doesn't seem to be anything wrong with it, but it's hard to tell. The heater is still under warranty and I called Camping World and the guy said "sure, bring it up", we'll have to keep it for 4 to 6 weeks till we can get to it. Unacceptable. I then asked if there was a mobile RV guy available and he laughed at me. Not bashing CW as I've been treated well there. Wanting to know if anyone else has had a problem similar to this and what you did about it. If it is a simple fix [new TCO], I'll repair it myself because of the fuel savings hauling it up to CW and back. I was also thinking of calling Atwood direct. Thanks, Terry
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