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Old 11-27-2011, 10:17 AM   #1
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Hot Water Heater will not work on Electric

Our Hot Water stopped working on Electric.
It works fine on propane.
Our Pinnacle is only about a month old, any suggestions as to what is wrong?
I have pressed the the high limit reset button but still no electric hot water.
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Old 11-27-2011, 10:36 AM   #2
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Might check your circuit breakers. If it is tripped there might be a problem. Also if you turned on the heater with no water in the tank you might have overheated the heater element.
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Old 11-27-2011, 10:41 AM   #3
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When I had the same problem with my current fifth wheel the problem turned out to be a wire connection had come loose on the water heater.

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Old 11-27-2011, 01:33 PM   #4
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Might check your circuit breakers. If it is tripped there might be a problem. Also if you turned on the heater with no water in the tank you might have overheated the heater element.
X2 the first place I would check is the circuit breaker. Hope you didn't turn it on without water in the tank you might have burned out the element. You can do a continuity check to find out. Good luck.
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Old 11-27-2011, 03:38 PM   #5
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Another obvious thing is check the on/off switch on the water heater. Mine has one on the outside and also one on the status panel inside. Verify all push on wire connections for corrosion.
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Old 11-27-2011, 06:50 PM   #6
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We had a faulty switch on the wall.
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Old 12-04-2011, 03:54 PM   #7
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Had the same problem yesterday. Went through the Suburban trouble shooting guide and it appears I have a bad element. You should have 14.5 - 17 ohms on the element and mine is 10.5. Now to see if Jayco will send me a new element. Ours is also in a Pinnacle and have only been using it for two months.
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Old 12-04-2011, 07:59 PM   #8
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Update to Water Heater not working on Electric.
We stopped by Jayco Dealer in Dothan AL on Wednesday, they found the Electric Operation Thermostat on the Water Heater was bad, replaced it and all is good now.
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Old 12-04-2011, 09:20 PM   #9
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Good to hear that all is well.
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Old 06-11-2012, 07:42 PM   #10
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Can you tell me where the reset button is on a 2007 jayco jayflight
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Old 06-11-2012, 07:43 PM   #11
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Can you tell me where the reset button for the hot water tank is on a jayco jay flight? thanks
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Old 06-12-2012, 05:32 AM   #12
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Can you tell me where to find the reset button for the hot water tank...we didn't know you had to open value on the hot water tank so hopefully we didn't burn it up.
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Old 12-17-2017, 02:10 PM   #13
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X2 the first place I would check is the circuit breaker. Hope you didn't turn it on without water in the tank you might have burned out the element. You can do a continuity check to find out. Good luck.
And this is why I love the forum. 2017 and I'm testing out my new to me 2010 Eagle wondering why the electric hot water isn't working. Sure enough there is an On/Off switch outside as well as in.
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Old 12-24-2017, 04:13 AM   #14
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Who makes the water heater in your Eagle? Atwood or Suburban?

I looked the outside of my 2017 Atwood water heater, and I didn't see an obvious on/off switch for the electric side.

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And this is why I love the forum. 2017 and I'm testing out my new to me 2010 Eagle wondering why the electric hot water isn't working. Sure enough there is an On/Off switch outside as well as in.
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Old 12-24-2017, 04:52 AM   #15
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It's a Suburban and my manual is for models sw6del-sw10del-sw12del-sw16del although I don't remember seeing a model number on the unit itself. I also didn't see the switch at first and started pulling wire connections looking for corrosion. After doing that I was looking at how the ignition switch outside for the gas works and just happened to kneel down to look up at the panel and on the left tucked up behind some wires was the little black on/off switch. If I hadn't have knelt down to look up rather then looking from a standing view I never would have found it.
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Old 12-24-2017, 07:42 PM   #16
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Thanks. Since mine is an Atwood, it may be different. I'll take a look when I get to Florida.

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It's a Suburban and my manual is for models sw6del-sw10del-sw12del-sw16del although I don't remember seeing a model number on the unit itself. I also didn't see the switch at first and started pulling wire connections looking for corrosion. After doing that I was looking at how the ignition switch outside for the gas works and just happened to kneel down to look up at the panel and on the left tucked up behind some wires was the little black on/off switch. If I hadn't have knelt down to look up rather then looking from a standing view I never would have found it.
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