First, make sure your battery is fully charged, the ground connection should be the mounting bolts to the tongue. If both of those are good, it may be the switch, pop it out, unplug it and check the continuity of the up and down functions with an ohm meter. Possible, but if it sounds normal lowering, the motor is probably OK. Probably.
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Think you're too old to cry or swear out loud...walk into your hitch in the dark.
2012 Jay Flight 19RD
2016 Ford F150 XLT 2X4 SC 3.5L Eco Max Tow
2010 Tundra TRD DBL Cab (Traded)
2 new fluffy Corgis, Bayley and Stanley
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