Jayco RV Owners Forum
 


Reply
 
Thread Tools Display Modes
 
Old 09-07-2011, 02:01 PM   #1
Junior Member
 
hockeydad3061's Avatar
 
Join Date: Sep 2011
Location: Western New York State
Posts: 8
Question New Eagle

The story starts this past spring. We started looking for our first 5er and seeing as we were current, very satisfied Jayco owners, we wanted another Jayco. To my surprise it was very difficult to find a bunk house 5er on anyone’s lot. After a couple of months and a couple of bad experiences with salesmen, we ordered a 30.5 BHLT from our local dealer. Well, last week the trailer made its two week journey from Indiana to western NY (not sure why that takes two weeks). We took delivery on Wednesday and headed out for the Labor Day weekend on Friday. After spending several hours of our Holiday fixing many little issue, we dropped the unit back off at the dealer on Monday. Here is a list of things we have found.
• Trim on bunks loose (we had dealer fix at delivery)
• Solid surface counter is damaged (dealer to submit claim)
• Break-away switch wires hanging loose, had to be tie wrapped up
• Brake wires hanging unsupported and rubbing on wall of tire
• Gas line was bent down to form a low hanging loop under trailer, looked like to had already caught on road debris and bent a skirt support.
• Snap strap on front compartment fold up floor had to be moved in order to work
• Screen door wont latch, about ¼” gap between catch and latch
• Screen door is rubbing finish off of the entry door handle
• Entry door wont latch unless slammed, then it binds and won’t open
• Bathroom sink stopper will not sit up to drain
• Shore power socket screws were loose, leaving a gap between housing and seal
• The dump drain was filled with water down side of the valves giving me a surprise at the dump station when I removed the cap
• Oh, and the big one…the fresh water tank over flow was not extended below the underbelly, thus filling the underbelly with water when I pulled into an un-level site.
I love the design, the warranty, and he components used. I am not too sure about the quality of the workmanship and the quality of the dealers prep. I purchased my Jay Flight new from the same dealer two years ago and did not have a single problem! Nothing, not even a single loose screw! Hopefully this is not sign to the times……
__________________

__________________
Western NY State
2018 NorthPoint 377RLBH
2014 RAM 3500 CTD
hockeydad3061 is offline   Reply With Quote
Old 09-07-2011, 02:25 PM   #2
Senior Member
 
RVhiker's Avatar
 
Join Date: Dec 2010
Posts: 1,253
But aren't you proud of Jayco that they were able to build your trailer in 6 hours?
__________________

__________________
There's lots of advice and information in forums... sometimes it is correct. For example, all of my posts are made by a political appointee who got the job as a reward for contributions to my diesel bill.

2011 Jayco 28.5RLS; 2008 Chevy Duramax; Pullrite Superglide Hitch

RVhiker is offline   Reply With Quote
Old 09-07-2011, 03:15 PM   #3
Member
 
Join Date: Jan 2011
Posts: 83
Camper 10

I feel the same way about my camper, I had a 2004 29 FBS and had NO problems with the camper. Last year I bought a new 2010 365BHS and had TOO many problems. After 3 trips back to the dealer and list as long as your arm, I hope the problems are fixed. Poor quality from the factory and I contacted Jayco, THEY DID NOT CARE AND MADE EXCUSES. Jayco may have lost my next business and if they keep letting the quality go down. Jayco will lose the #1 selling RV in the US.
Camper 10
2010 365 BHS
2004 Dodge 3500 Single Axle,Manual 6 Speed
taylorj is offline   Reply With Quote
Old 09-08-2011, 10:38 AM   #4
Senior Member
 
dzwiss's Avatar
 
Join Date: Dec 2010
Posts: 1,417
Today starts the fourth week of our first trip with our 2012 321RLTS fiver. We are now in Oregon after having driven 2560 miles and are happy to report we have not found one problem with our new camper. I did not expect a perfect camper, but am extremely pleased with this unit.
__________________

2012 321RLTS Eagle
2011 F350 CC SB
dzwiss is offline   Reply With Quote
Old 09-08-2011, 01:09 PM   #5
Senior Member
 
3'senough's Avatar
 
Join Date: Sep 2010
Location: New York
Posts: 2,072
We have had our new unit since Nov 2010 but it is a 2011. I would like to say that our experience has been a very positive one with the first season of 30 and counting days lived in our unit.

The dealer had my unit for a week prior to pick up. Did they go over it that well or better than any other dealer would, doubt it. That being said trim pieces, cabinets, doors and features are all as they were when we picked up, without issue. I guess it's a hit or miss, or could even be specific line personell that some of these units with issues are failing with. Maybe even timing of orders with production levels. Even my AC bolts were torqued correctly and as of last weeks inspection and 1500+ miles over the road are still correct.

We did just loose the ability to lower our power rear jacks after traveling home last trip. It is going into the shop next week for warranty so we'll see how that goes. I can't blame them for that one, it's mechanical failure of the motor. Has power to it just not cranking down by motor. Had to do it manually.

Aside from that the unit has been good to us and lived up the reputation and standards that we figured into our purchase.

p.s. In writing this I am probaly going to jinx the whole thing and regret it...hopefully not.
__________________

2014 375 BHFS Eagle Premier
2014 Ram 3500 Longhorn DRW CC
6.7 CTD, Aisin, 4.10's
Yamaha EF3000iSEB
3'senough is offline   Reply With Quote
Old 09-08-2011, 06:14 PM   #6
Senior Member
 
Join Date: Dec 2010
Location: North Idaho/Arizona
Posts: 5,303
We too had a list as long as your arm. Part of it was flxed by the selling dealer and the rest was fixed two months later by another dealer with better qualified technicians. Now all is well and we are very happy. We had some of the same door issues that you mentioned.
__________________
2011 Eagle 330RLTS with just about every option.
2017 Silverado 1500 4x4 5.3 with tow package.

I was born with nothing and I still have most of it left.
clutch is offline   Reply With Quote
Old 09-08-2011, 09:15 PM   #7
Member
 
Join Date: Jun 2011
Location: Birmingham, AL
Posts: 62
Quote:
Originally Posted by RVhiker View Post
But aren't you proud of Jayco that they were able to build your trailer in 6 hours?
That's the problem.
__________________
The Prell Family
2012 Jayco Eagle SL 30.5 BHLT
2008 Chevy Silverado 3500HD Crew Cab Diesel
PrellFamily is offline   Reply With Quote
Old 09-08-2011, 09:26 PM   #8
Member
 
Join Date: Jun 2011
Location: Birmingham, AL
Posts: 62
We got our 30.5 BHLT in July and just got back from our first trip. We have not had any major issues so far.
Here's my list, though:
1. A few of the blinds are messed up with the strings cut too short making them too tight and crooked.
2. The small piece of solid surface countertop between the range and the fridge is sitting uneven.
3. When closed, the superslide does not go all the way in flush on the top left side.
4. We are not 100% sure that the water pump is working correctly.
5. The slide toppers are holding water, however, I am hearing that is normal.
6. There's a pretty bad scratch on the cabinet behind the bathroom door.

Considering the few issues that we have found, we have decided that our camper must have been built on Monday when the assembly line workers were 'fresh.' Some of you folks apparently got some 'Friday work.'

We hope to drop ours off at the dealer within the next few weeks for repairs. I'm anxious to see how helpful they are now that we are the owners.
__________________
The Prell Family
2012 Jayco Eagle SL 30.5 BHLT
2008 Chevy Silverado 3500HD Crew Cab Diesel
PrellFamily is offline   Reply With Quote
Old 09-09-2011, 09:11 AM   #9
Junior Member
 
hockeydad3061's Avatar
 
Join Date: Sep 2011
Location: Western New York State
Posts: 8
The build date was listed on our paperwork, it was built on a Wednesday. We picked her back up from the dealer last night. It looks as most of the issues were corrected. Time will tell....
__________________
Western NY State
2018 NorthPoint 377RLBH
2014 RAM 3500 CTD
hockeydad3061 is offline   Reply With Quote
Old 09-09-2011, 11:17 PM   #10
Junior Member
 
Join Date: Aug 2011
Posts: 13
I'm on my second new Jayco, current one is a 321RLTS 2011. After a very poor PDI, I picked it up. Had it at home cleaning up, started the loading and found several more issues. Back at the dealer now, dead rear AC, and converter issues. Quality does not seem to be what it used to be. Third buy from the dealer, they will make it right but surprised at the laundry list of items on a $56K MSRP 5th wheel. Really need to get it out for a shake down. It has a 2 year warrenty, so I do have some time. Just a bit surprised at the amount of use of that 2 year warrenty before my first real trip.
__________________

Smithrjd is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Virginia State Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3

All times are GMT -6. The time now is 03:28 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Copyright 2002-2016 Social Knowledge, LLC All Rights Reserved.