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Old 02-01-2014, 05:43 PM   #1
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Norcold Died

Yep, after 3.5 years of full time use the cooling unit in my Norcold has died. My dealer will be talking to Jayco on Monday. I am covered under the Jayco extended warranty until August 2015 so that is good thing.

I'll keep all of you posted of how Jayco handles this.

It is a Norcold Model N1095.
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Old 02-01-2014, 08:24 PM   #2
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Sorry for the refrigerator failure, I know it is a PITA

I sure hope ours runs for many years, we decided to not get the extended warranty.

If our refrigerator failed, we would most likely put a residential unit in place of the Norcold unit.

Keep us posted on the resolution.
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Old 02-01-2014, 09:14 PM   #3
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Make sure they check to see if your serial number is included in the Norcold Recall. I cant remember if this is one of the series off the top of my head.
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Old 02-02-2014, 05:48 AM   #4
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The N1095 is not included in the recall, but since I'm covered with the extended warranty I'm OK.

Rob,

I didn't pay for the extended warranty. Jayco offered it free to help dealers move 2010's. I had already cut my deal with my dealer before the warranty was offered but hadn't closed. At closing the dealer said "Oh by the way you are getting a just announced 3 year extended warranty for free". They showed me the dealer notice which was dated just a day or so before we closed so I know they didn't just add the cost to my deal. I lucked out as I probably would not have bought the extension. I usually don't.
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Old 02-02-2014, 08:46 AM   #5
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Ed, sounds like the sun, moon, stars aligned for you. Time to buy a lottery ticket!!
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Old 02-02-2014, 10:12 AM   #6
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Quote:
Originally Posted by Heady View Post
Ed, sounds like the sun, moon, stars aligned for you. Time to buy a lottery ticket!!
X2

Good luck with getting it repaired / resolved quickly !!
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Old 02-02-2014, 02:05 PM   #7
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Hey Ed, are you living out of coolers until the frig is fixed? Good luck and hope they get her done fast.
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Old 02-03-2014, 07:24 AM   #8
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I lucked out Crabman. One of the advantages of living in a small town. I was up at the local coffee morning stop for most of the men in town yesterday morning and the manager of the town water system, when he noticed me buying ice, asked what happened. He then said to follow him up to the water department shop and he loaned me:

Click image for larger version

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I was getting ready to buy one, but free is better. It is small, but my iced tea pitcher was at 37 degrees this morning.
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Old 02-04-2014, 06:02 PM   #9
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The warranty manager at my dealer works Tuesday-Saturday so she just came to work this week today, AND Jayco's extended warranty is replacing my entire refrigerator with a brand new one. Not just the cooling unit, the entire refrigerator. My dealer said they should have it by Thursday or Friday and their service manager will install it on my site this weekend.

I don't buy extended warranties, but I'm sure glad I had one this time.
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Old 02-04-2014, 06:05 PM   #10
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