Furrion radios are known to have FM reception issues. We had a 2016 32BDSW and traded in this year for a 2018 33RBTS. Parked on the same lots at our campgrounds, our old 2016 got great reception, the 18 nothing. So I ohm'd out the antenna wire and it was fine, called our dealer, they opened a claim with Jayco, within a week a new radio was sitting at the dealer for me. I installed it and it works great.
The radios come out easy, be gentle on the screws. Check the wiring behind first, especially the black coax for the antenna. If you can, ohm out the antenna cable (center stud on cable to outside metal jacket on cable) If all looks good, call your dealer and have them order another radio for you.
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