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Old 04-03-2012, 05:09 PM   #11
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Larry,
I feel your pain... I had a similar problem with my LR slide motor. I was able to get Jayco to replace 3 out of 4 motors (albeit I installed them ~ see my thread for further info).

Good luck!
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Old 04-03-2012, 06:10 PM   #12
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So, yours wasn't the Schwintek electric slide like I'm having problems with. Hopefully your dealer, Jayco and Lippert, if they are the culprit will step up and make this right for you. The Schwintek system I am talking about is just two rails on each side of the slide which have a worm gear at the top and the bottom of the slide with a motor positioned on top of the gear drive. I think the slide system was never properly synchronized from the factory, but may be wrong on that.
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Old 04-03-2012, 06:13 PM   #13
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Quote:
Originally Posted by jal0710 View Post
So, yours wasn't the Schwintek electric slide like I'm having problems with. Hopefully your dealer, Jayco and Lippert, if they are the culprit will step up and make this right for you. The Schwintek system I am talking about is just two rails on each side of the slide which have a worm gear at the top and the bottom of the slide with a motor positioned on top of the gear drive. I think the slide system was never properly synchronized from the factory, but may be wrong on that.
Mine are all electric slides.
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Old 04-03-2012, 11:37 PM   #14
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Quote:
Originally Posted by norty1 View Post
They are on virtually all late model Jayco bedroom slides.

Almost a year of heavy use, no problems.
We do not have the Schwintek on our 2012 Superlite 5er

Steve
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Old 04-05-2012, 02:33 AM   #15
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I have the Schwintek slide system on our trailer. I have had it adjusted once when it was having trouble retracting one side. The tech phone Jayco who instructed him how to fix it. I just operated it today for the first time this spring and it worked ok but it sounds kinda rough compared to when we first got the trailer. There is a excellent website for it that explains how it works and how to troubleshoot it. When we bought the trailer the dealer's "show me the trailer" guy had no idea how it worked. Mechanically I really like the way it's made but from what I learned on the Schwintek site Jayco never used enough rollers for the floor to roll on according to Schwintek . I can post later what the tech did if your interested.
Btw I haven't heard anything about a recall or potential fix. What was it for?
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Old 04-05-2012, 04:15 PM   #16
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According to the tech, the whole kit and kaboodle will be replaced, the motors and gearing on both sides. He didn't say anything about the rollers for the floor. When we first got the FW, the bedroom slide seemed to work, slid in and out very smoothly. However, when we had the problem, it just moved in a bit on one side then the other side moved to catch up with the first side and then it just stopped. I wasn't smart enough to get it running again so just finally got up and pulled motors out of the gearing and pushed the slide back into the FW until we took it down to the dealer. The tech is the one who said something about a recall, have heard nothing from Jayco or Schwintek. I do like the idea of the slide being done like this with no hydraulics or cables or pulleys, but don't know if they have it totally perfected yet.
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Old 04-05-2012, 11:10 PM   #17
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Well....

Late today I stopped in for updates and the dealer said Lippert requested more photos as they have not seen this before either. Photos sent and more tomorrow.

With that I told them to tell Lippert and Jayco that maybe they should have the unit taken to their place, probably Lippert, so they could see first hand and find a fix. In return just give us a new unit...in fact there is one here on the dealer lot in our interior color and options that has been here for 3 months that I'm sure the dealer would love to move.

That probably won't happen, at least now, and I would expect Lippert to send one of their techs to see in person.

I'm a pretty patient person but I do have a limit. We have already cancelled one outing with more coming soon.

More when we have.
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Old 04-12-2012, 08:33 PM   #18
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Update...

Well......Still at Sierra RV in Reno...2 weeks now.

Tuesday Jayco authorized parts Lippert, the frame and slide manufacturer, recommended to be replaced and I, after to talking to Jayco a couple of times Tuesday and Wednesday, asked if they could approve for Lippert to ship with overnight delivery which they approved. Parts arrived at Sierra this morning and they are installing as I write this. Tomorrow, hopefully in the morning, they should complete and test.

Parts shipped, $487 just for shipping, were braces, 2 motors and the gear/clutch assemblies...basically everything that operates the slide. Sierra RV mentioned to me today that Jayco told them not to spare the horses and do whatever it takes to get parts installed.

If this does not work the unit will probably have to go back to the factory and we will address that issue if it has to be that way.

Jayco told me yesterday that there is now another unit in a different part of the country with the exact same problem so this has their's and Lippert's attention and evidently we are the test case to try and resolve.

Our fingers are crossed!!!
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Old 04-12-2012, 08:54 PM   #19
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Larry, I hope they fix it to your satisfaction. I'm sure you must be disappointed, but it will all work out.
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Old 04-13-2012, 07:01 PM   #20
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Well we have our Pinnacle home.

Picked it up about an hour ago and everything seems to be fixed. The problem was probably two fold but mainly in the clutch/gear assemblies. There is a front and rear gear on the slide and the alignment of the gear cogs has to be the same on both (you can see where one cog on each gear is marked) for proper alignment. Ours were 180 degrees apart.

The new motor seems to be quieter but it's been so long since we've used it that maybe that's just my imagination. Anyway the slide seems to operate more smoothly and with less noise during activation. The techs operated the slide about 7 or 8 times before i got there and then I did about that same amount once they brought it outside.

Anyway, hopefully the issue has been resolved and... We get to start our camping season next week.

Jayco, Lippert and the Jayco dealer's service dpt at Sierra RV here in Reno have been great in addressing a problem that no one has seen before.
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