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Old 10-19-2011, 10:11 AM   #31
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OK, went up to clean the roof on the new TT this weekend. You will not believe what I found.

The seam tape on the edge of both slide out has huge gaps in it. It's kind of hard to explain. It's all wrinkled with the wrinkle occurring about every 6 inches and as high as a 1/2 an inch.

Looks like I'm heading to the dealer. Thank goodness for the warranty!

Anyone else every see this on a brand new camper?

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Our new Jayfeather 24T slideout roof has a large bubble extending under the seal to the inside of the trailer. It is in for warranty work for that. You may want to check for that also.

Pat

Winnipeg Mb.
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Old 10-20-2011, 04:43 AM   #32
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I have a bunch of small bubbles on the main roof. Jayco said that this was OK and that repair wasn't needed unless a certain % of the roof had failed. Mine didn't qualify as large enough. ?????

I made Jayco and the dealer note it on all of the paperwork as this sound very strange. This way if (when) the roof does fail I'll have some recourse.

Have had way to many issues (still at the dealers after 2 months) with this camper and am now very disappointed with this Jayco. Compared to my old Eagle this camper is a joke. Really starting to wish that I had kept it.
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Old 10-23-2011, 06:41 PM   #33
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We purchased a2012 Eagle Super Lite 256RKS a short time back and so far are very happy with the quality of the tt. I read about the seam and tape on the slide so I checked this one and it has no problems, tape is tight and straight, no loose spots.

John T.
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Old 11-03-2011, 03:11 PM   #34
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I just got my trailer back from the dealer. I had the tape issues as well. They had not heard of this problem before so in a nice way I told them of other people having the same problem and suggested having the old one taken off and the area cleaned and new tape applied. I got this feeling that that wasn't going to happen and sure enough they slapped on two more pieces of tape and now all three lines of tape are bubbled. So dissapoimtimg. Come spring I will deal with this issue and several others that weren't addressed. For now I just want to winterize it and but it to bed for the winter.
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Old 11-03-2011, 06:56 PM   #35
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I just got my trailer back from the dealer. I had the tape issues as well. They had not heard of this problem before so in a nice way I told them of other people having the same problem and suggested having the old one taken off and the area cleaned and new tape applied. I got this feeling that that wasn't going to happen and sure enough they slapped on two more pieces of tape and now all three lines of tape are bubbled. So dissapoimtimg. Come spring I will deal with this issue and several others that weren't addressed. For now I just want to winterize it and but it to bed for the winter.
You're a lot nicer than I am. As soon as I saw the 50% donkey job, I would have politely told them that was unacceptable. If they disagreed, I would start to get ugly.
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Old 11-05-2011, 02:39 AM   #36
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Jeannie, I specifically asked them if they replaced the tape. He said we stand confidently behind our repair. Today when I went to winterize the trailer there was poop in the black holding tank. I couldn't believe it. I had rinsed out the holding tank including using a wand on it because I knew I wasn't going to use the trailer again until next year. I had removed the window screen to get the hose in. I handed my wife the hose and than filled the tank and rinsed it out until it was clear. I spent the better part of an hour cleaning it out again. I'm glad that I held off sending in my Jayco survey.
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Old 11-05-2011, 06:34 AM   #37
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Jeannie, I specifically asked them if they replaced the tape. He said we stand confidently behind our repair. Today when I went to winterize the trailer there was poop in the black holding tank. I couldn't believe it. I had rinsed out the holding tank including using a wand on it because I knew I wasn't going to use the trailer again until next year. I had removed the window screen to get the hose in. I handed my wife the hose and than filled the tank and rinsed it out until it was clear. I spent the better part of an hour cleaning it out again. I'm glad that I held off sending in my Jayco survey.
Wow, first they do a hack job on the tape, then they take a crap in your tank. Unbelievable.
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Old 11-05-2011, 07:49 AM   #38
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Jeannie, I specifically asked them if they replaced the tape. He said we stand confidently behind our repair. Today when I went to winterize the trailer there was poop in the black holding tank. I couldn't believe it. I had rinsed out the holding tank including using a wand on it because I knew I wasn't going to use the trailer again until next year. I had removed the window screen to get the hose in. I handed my wife the hose and than filled the tank and rinsed it out until it was clear. I spent the better part of an hour cleaning it out again. I'm glad that I held off sending in my Jayco survey.
I guess I'm a cynical, suspicious old bi...broad. Whenever I ask a direct question, if I don't get a direct answer and receive an evasive one like that, I'm all over it like a junkyard dog on intruders until I do get a direct answer. And if I had to drag an answer out of someone like that, I would verify it before believing it (I'm also from Missouri; seriously, I am).

Using your bathroom was just inexcusable. In addition to sending the survey to Jayco, I would also file a BBB complaint and give a review at RV Service Review. You might get some relief through the BBB but the main benefit of reporting them to both is to warn others of this unscrupulous business.
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Old 11-05-2011, 03:03 PM   #39
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I can't wait to post a review on the RV Service Review site about the warranty work that the dealer has performed on our trailer. Thanks Lady Fitzgearld.
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Old 11-14-2011, 08:53 AM   #40
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Thanks for the RV Service Review link. also noticed that other people had same issues with the service dept. Not surprised.
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