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Old 01-29-2015, 02:46 PM   #1
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Window off track - Can I fix it?

I just purchased a 2015 Jayco 31UL and the passenger side dinette window came out of the roller track. Is there a way for me to fix it? Here is a picture.




Thank you,

Don
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Old 01-29-2015, 03:10 PM   #2
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The only way I know is to remove the knob and drill out the rivets. Then re rivet it.
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Old 01-29-2015, 03:34 PM   #3
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Along the top of the window are some screws (maybe three of them). Remove these screws and you can slide the window left and right in the track so you can put the rollers back in the end of the track. I also sprayed mine with some silicone to help keep the rollers from binding.
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Old 01-29-2015, 06:26 PM   #4
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Sailor's got it right. Remove the screws at the top of the window (outside) and it will slide back and forth. This is an issue with the windows on the 2015. Those screws are hard to get out so be careful. Don't ask me how I know!
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Old 01-30-2015, 08:37 AM   #5
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Why fix it yourself??? you paid good money when you bought it and got a 2 year warranty.. take it in and let the dealer fix it...
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Old 01-30-2015, 10:23 AM   #6
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Good question. I was worried that the window would bang against the frame traveling down the road (60 miles to dealer) and shatter. I don't know how strong the tempered glass is and it was only a 15 minute fix. I know the warranty would cover replacement should that happen but I didn't want the inconvenience of waiting for a window replacement in the middle of camping season. It is also good info to have for when the warranty is over and something like this happens. A lot of folks will try to push the rollers back into the track and that only makes it worse.
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Old 02-02-2015, 11:05 AM   #7
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Mine did the same thing and I took it back to the dealer. I used a bungee cord to strap it down and it worked fine. I hope Jayco has a fix for it.
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Old 02-02-2015, 01:10 PM   #8
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Quote:
Originally Posted by rbintheup View Post
I hope Jayco has a fix for it.
If you over extend the window (force it open too far) the track angle changes and the wheels will pop out of the track, Open the window until you start to feel some resistance on the crank and then stop.
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Old 02-02-2015, 06:24 PM   #9
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Just opened one of mine for the first time last night and both arms popped off the track. Didn't know it till this morning. No luck getting them back in so I guess I'll have to get a ladder and see if I can see the screws on top of the window. Hoping I didn't ruin anything trying to get them back in.
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Old 02-04-2015, 11:24 AM   #10
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Quote:
Originally Posted by Seann45 View Post
Why fix it yourself??? you paid good money when you bought it and got a 2 year warranty.. take it in and let the dealer fix it...
I just got done taking my 1206 Pop Up for warranty work on the roof at the local camping world and the service was horrible. On pick up, when hooking up there was no battery box. I had just upgraded my group 24 to a 27 and had a brand new battery box. I told the service guy about it. He brings out a box that has holes drilled in it and caulking all over it. I told him that it was not mine, mine was brand new. He then brings out another one and the lid didn't even fit this box so he goes back in and brings a brand new lid out??? Why not just bring the bottom with it??? Then when checking the repair, one of the roof latches had the part missing that latches to the roof. Tell him about that. He comes back and said he had to steel one from a new unit. OK so the roof goes up and down, roof is fixed. So I get home and put my camper into the garage due to it being winter here. Go to put the wheel on the tongue jack, can't. They dragged that damn thing so many times that I had to grind the lip off to get the wheel to go on. Great, what else am I going to find??? So the pop up is in my garage so I can't open it all the way but I can check stuff. Well, the stereo face plate is scratched to hell, stereo don't work, greasy hand prints on my bathroom door cover, no caulk on panel they removed, looks like they hit the molding on the bottom of the roof and it is now bowed out on the side. I haven't even opened the trailer up all the way to see what else is screwed up. I had a pristine trailer and now all of this plus what else I find.

I will fix my own stuff from now on... I don't even want to take it to them to fix what they jacked up. Sad day-n-age we live in that no one takes pride in their work no more...
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