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Old 01-23-2016, 02:13 PM   #1
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2016 Grey Hawk DS31

How many people have bought and what problems have you had?

Bought it in September
Was in shop for first 2 weeks after we bought it, For BAD VIBRATION went and took it had it for 2 weeks and used for one long weekend
Returned it with 15 small problems and still has bad vibration and have not seen it since 2nd week in October and the Dealer keeps trying different things and NO luck

So Far not impressed with Jayco and no response to 2 emails to jayco
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Old 01-23-2016, 05:56 PM   #2
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That vibration is likely a 2016 Ford E450 chassis issue. They all had it. Forest River, Jayco, Winnie. I believe a fix has been available for awhile now (though I could be wrong). Your dealer needs to take it to Ford.
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Sold: 2015 Greyhawk 29MV, 2014 Jayco X17z, 2012 Jay Series 1207

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Old 01-23-2016, 06:20 PM   #3
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Quote:
Originally Posted by Jopopsy View Post
That vibration is likely a 2016 Ford E450 chassis issue. They all had it. Forest River, Jayco, Winnie. I believe a fix has been available for awhile now (though I could be wrong). Your dealer needs to take it to Ford.
Have them check here: https://www.fleet.ford.com/truckbbas/non-html/Q-238.pdf
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Old 01-23-2016, 07:58 PM   #4
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Originally Posted by Jopopsy View Post
That vibration is likely a 2016 Ford E450 chassis issue. They all had it. Forest River, Jayco, Winnie. I believe a fix has been available for awhile now (though I could be wrong). Your dealer needs to take it to Ford.


THey have installed 4 kits, swapped drive shafts the have done about everything but say they will replace coach they have had it since 2nd week of September
So I guess we going to have to call Attorney General for lemon law
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Old 01-23-2016, 08:05 PM   #5
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Originally Posted by Jopopsy View Post
That vibration is likely a 2016 Ford E450 chassis issue. They all had it. Forest River, Jayco, Winnie. I believe a fix has been available for awhile now (though I could be wrong). Your dealer needs to take it to Ford.
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Originally Posted by Robbbyr View Post
It is 2016 grey Hawk 31DS and I got the first one the jayco dealer got the thing that kills me is the person that drove coach to dealer said nothing?
That info link is what the Ford dealer has been using
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Old 01-23-2016, 08:07 PM   #6
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THey have installed 4 kits, swapped drive shafts the have done about everything but say they will replace coach they have had it since 2nd week of September
So I guess we going to have to call Attorney General for lemon law
Have you been in contact yourself with Jayco Service in Middlebury? Can't hurt to make sure the factory folks are aware of your displeasure and working with your local dealer to get things resolved.
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Old 01-23-2016, 08:17 PM   #7
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So Far not impressed with Jayco and no response to 2 emails to jayco
Call, ask for motorized warranty service.
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Old 01-23-2016, 08:19 PM   #8
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Have you been in contact yourself with Jayco Service in Middlebury? Can't hurt to make sure the factory folks are aware of your displeasure and working with your local dealer to get things resolved.
I have sent 2 emails and talked to a factory rep at a RV show and Nothing and have talked to Dealer where purchased coach every day past 2 weeks so Monday they are going to make this right the easy way or we can go the hard way
Before we went the class C direction looked at Several manufacturers and thought we was getting one of the best WOW was I wrong
I should have save 10 to 20 k went with the other brands
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Old 01-23-2016, 08:27 PM   #9
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I Nothing and have talked to Dealer where purchased coach every day past 2 weeks so Monday they are going to make this right the easy way or we can go the hard way
Don't know where you are located, but 99% of the time the dealer is the problem. As was mentioned, if they didn't take it to FORD,
"SHAME ON THEM". As to the " lemon law" it would also be with FORD the house part isn't covered.
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Old 01-23-2016, 08:30 PM   #10
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Don't know where you are located, but 99% of the time the dealer is the problem. As was mentioned, if they didn't take it to FORD,
"SHAME ON THEM". As to the " lemon law" it would also be with FORD the house part isn't covered.
Once I called them it went straight to Ford and the have had it since October
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