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Old 12-28-2015, 07:03 PM   #11
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Update on water not working. I tried everything and nothing worked. Even the city fill would not fill. the only thing I haven't done is check the water filter bypass valve. but if it ran for a minute then quit is that possible that could be the problem? I took it to Camping World today although they don't work on Jayco as there is a distributor here which just happened to be closed all week. They were nice enough to look at it and the technician couldn't water running either. He said it was the check valves. So I called Hammond, LA where i bought it and they informed me Jayco was closed this week and they were unable to do warranty work at this time. Ask me how mad that made me so we are going without running water but will make it work. At least we are at a campgound and they will have a bath house if needed. After all, I spent 10 days in the back country of Montana this summer backpacking and we didn't have running water!! I'll check the filter in the am but thanks for yalls help. Happy New Year to you all!
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Old 12-28-2015, 07:57 PM   #12
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Wait a minute....

Your unit is under warranty, right? Are you saying that the Jayco dealer where you bought it wouldn't help you, because Jayco was closed for Christmas?

There's something very wrong there... the dealer should have taken care of it, even if they had to have a mobile repair truck come to your location, and deal with Jayco later. IMHO, that dealer sucks!

Please let Jayco know what happened ASAP, that is just not right!
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Old 12-28-2015, 08:52 PM   #13
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That is exactly right. I thought it stunk pretty bad myself. I was willing to drive almost 3 hours to get it fixed. Guess I should let Jayco know. I hope the dealer here is easy to work with. Had I known they existed I might have been able to get the unit from them. Oh well, water under the bridge. I have been curious about the gravity fill and if that is something I could make happen to get us some water on board. Still not clear. Hope yall are enjoying your "hawk"!
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Old 12-29-2015, 06:47 AM   #14
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You have a valve closed somewhere in the system.
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Old 12-29-2015, 06:51 AM   #15
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Make sure all the low point drains are closed.
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Old 12-29-2015, 07:53 AM   #16
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Tank fill doesnt work either!
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Old 12-29-2015, 07:56 AM   #17
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What are those three valves for that are in an outside compartment by themselves? I can't read anything on them and haven't found them in the manual. Perhaps they have something to do with it all???
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Old 12-29-2015, 08:06 AM   #18
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Quote:
Originally Posted by Charlene20 View Post
What are those three valves for that are in an outside compartment by themselves? I can't read anything on them and haven't found them in the manual. Perhaps they have something to do with it all???
Can you post a pic? That is usually your water manifold and probably the problem.
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Old 12-29-2015, 08:31 AM   #19
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Water Assistance

You are covered by Coachnet as well. You may try calling them as they have 24/7 support and diagrams of most coaches. You were automatically signed up by Jayco for 1 year at purchase. You may not have received the info yet, but I would call them anyway. 877.801.0333.
Good Luck!
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Old 12-29-2015, 08:35 PM   #20
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Those 3 valves are low point drains (they are labeled in my Redhawk)... they should all be closed.

This is all so weird... you're connected to campground water supply, and you don't hear any water running. (I'm presuming that water comes out of the hose when it's not connected to the camper :-)

The 2 valves in the hatch turn freely, but you don't hear them doing anything? Does your black tank flush work? Have you opened all of the faucets with the valves in both the city fill, and city fixtures position, and see if you even hear air being forced out of them?

The only time it happened to me was in the 23XM, and I had the water filter bypass valve in the wrong position.
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