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Old 04-25-2015, 06:42 PM   #1
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Door lock key pad

Anyone having an issue with their door keypad not working. Mine worked until today and now just quit. Will not lock or unlock. Wondering if there is a fuse but cannot find it. Everything else electrical appears to work. 2012 Greyhawks 3100SS
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Old 04-25-2015, 06:57 PM   #2
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If it is the Dexter Keyless Lock, can you tell if there is power to the contact pads in the door frame?

I am not sure if the pads have a fuse hidden someplace or if they go through the breaker panel. I've not had to hunt mine down... yet.
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Old 04-25-2015, 09:04 PM   #3
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Cover plate on backside for 4 AA batteries. I'm betting you need to replace them. The info is there to reprogram it too.
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Old 04-25-2015, 09:45 PM   #4
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Quote:
Originally Posted by WDW View Post
Cover plate on backside for 4 AA batteries. I'm betting you need to replace them. The info is there to reprogram it too.
What 4 AA batteries?? Never seen any documentation for batteries?
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Old 04-25-2015, 11:26 PM   #5
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I do not see a cover for batteries. Are you sure there are batteries in this thing?
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Old 04-26-2015, 04:24 AM   #6
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I have a 2014 31Ds and it has a Bauer door lock, her is some info

Bauer Products - Bauer EM

Manuals
Bauer Products - Bauer NE Manual
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Old 04-26-2015, 05:25 AM   #7
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Could be wrong. Ours does. I'll have to check the model.
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Old 04-26-2015, 08:12 AM   #8
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Jayco must have changed lock models for the 2015s. A door lock manual was about the only one missing from the large pile given us at PDI. I emailed Jayco and received a PDF for my lock. This image is from the Dexter manual they sent, which matches what is in my entry door. I opened mine up to program the door code and it does not contain batteries but runs off one of the 12 volt batteries.
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Old 04-26-2015, 10:25 AM   #9
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NC Roamer. That pic looks like my key pad. The numbers are mounted horizontally on the door, below the handle are are not part of the handle assembly. I have contacts (2) on the hinge side on the door, I assume they have something to do with the locking system. When my electric lock worked, it seems like the door had to be closed, which makes sense. I guess I'll start pulling fuses at the foot of the bed to see if any are blown, but I doubt they are since everything else seems to work. Wonder if they fused that lock in the fuse panel under the hood? I always thought fuses under the hood were fuses that Ford put in and fuses/breakers in the coach, controlled coach stuff. Anyone know if there are other fuses?
btw, how did you post pictures? I do not see that option here. I am using an iPhone, maybe that makes a difference?
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Old 04-26-2015, 10:46 AM   #10
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I had all kinds of trouble with the original Dexter lock on my 2013 351RLTS. The biggest problem was that the actuator kept failing, sticking the lock in either the locked or unlocked position.

I couldn't get Jayco to budge from the original configuration of my door. I eventually dealt with Challenger Door directly, and they shipped me one of the self-contained Bauer keyless entry door locks. This is the battery operated door lock that I believe Jayco now uses in all of it's doors.

The first Bauer unit Challenger Door sent me had an issue. Bauer replaced that one for me, and I haven't had any issues since.

One set of lithium batteries in the Bauer unit got me through the entire 2014 camping season.

My door looks a little odd now with two different keypads on it. I removed the power from the orginal Dexter unit, so it is completely non-functional now.
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