Quote:
Originally Posted by DavePhx
We have a 2018 Redhawk 26X1 and have been unable to get schematics from Jayco. They should have a secure area on their website for customers to obtain this information. Poor customer service.
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I have received every one I've asked for. No problems. One suggestion, ask really nice, include the serial number of your rig, be detailed, specific and exact on what you're asking for, and make sure to thank them. Just don't say "send me all". I believe if someone sends a email sounding like a quick, brief text, they'd be less likely to answer.
They deal with tons of requests every day, so the polite ones will probably get a better response. Also, make sure you're sending the request to the right email/department.