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Old 08-31-2011, 09:37 AM   #1
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Generator issues

Have a 2011 31SS with Onan genset. During our trip through the Badlands had issues that the genset would shut down during travel with AC on. Took unit to Onan service center - they adjusted the mid-load frequency. Next short trip we ran genset and A/C - after about an hour genset shutdown. On return trip ran genset and A/C for 2 hours - no problem. Will test again this weekend while in transit. Anyone else have similar issues? How did they get resolved. Seems wasteful to have genset and A/C but not able to enjoy while driving. Meanwhile the warranty clock is ticking....
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Old 08-31-2011, 01:55 PM   #2
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Have a 2011 31SS with Onan genset. During our trip through the Badlands had issues that the genset would shut down during travel with AC on. Took unit to Onan service center - they adjusted the mid-load frequency. Next short trip we ran genset and A/C - after about an hour genset shutdown. On return trip ran genset and A/C for 2 hours - no problem. Will test again this weekend while in transit. Anyone else have similar issues? How did they get resolved. Seems wasteful to have genset and A/C but not able to enjoy while driving. Meanwhile the warranty clock is ticking....
Please ID generator model. I am having the same basic problem with a QD3200 (diesel).
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Old 08-31-2011, 03:14 PM   #3
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I had this problem with a diesel MH we had. The genset fuel line was tapped into the MH fuel tank about 3 inches from the bottom. So when my fuel level got below 1/4 full the genset couldn't get fuel. We had a 100 gal. tank so going up or down hills or around corners the fuel would slush around and the genset would lose it prime. I had no problem if I kept the fuel tank above 1/4 full.
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Old 09-01-2011, 06:58 AM   #4
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thanks for the quick response(s). the genset is Onan 4000 (gas) and is tapped into the main fuel tank. Oddly enough the last "shutdown" occurred with 3/4 tank of fuel. And the last successful run +2hours was on roughly a 1/2 tank. I have a 65 gallon tank so the "going up or down hills or around corners the fuel would slush around and the genset would lose it prime." is great reference. We are headed out with all the rest of the "crazies" this weekend. Regardless of outside temp, I intend on running the genset and A/C for the trip to the CG - and back on Monday. Will post the experience. Have a fun and safe weekend.
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Old 09-06-2011, 05:27 AM   #5
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My owners manual says that when your fuel gets to 1/4, the genset will automatically shutdown. This is designed so the genset won't use all your fuel and you end up stranded.
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Old 09-06-2011, 08:29 AM   #6
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Agree with the 1/4 tank and genset powering down... I can live with that and appreciate the fore-thought to provide that margin. During the BH's trip I was cautious about the fuel level - didn't go below 3/8 of tank. As for this weekend similar results - started the trip with genset on and running A/C - switched refer to GAS so only had the converter and A/C for load. Gen ran approx 1/2 hour and quit. Got the CG and fired genset up again just to "test". Genset ran for less than 15 minutes and quit again. Calling Onan today.
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Old 09-07-2011, 08:44 AM   #7
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Its a new RV why not take it in to the dealer and let them fix it under warranty? You paid big bucks for warranty use it..
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Old 09-07-2011, 10:32 AM   #8
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Dealer is on the list to contact.... but in my limited experience not many dealers are certified to work on gensets under Factory warranty. And since the mileage to either is the same; thought I would use the Factory warranty service first. But your comment is well appreciated - if I paid for it, I better use it....
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Old 09-07-2011, 10:42 AM   #9
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We had issues from the get-go with our brakes. We had that "lot" from our model year that had problems. Three trips to the dealer (regular rv tech's worked on the brakes) with no resolve. I contacted Dexter direct and they set us up with a local shop whose expertise was solely brakes (mostly tt's of all types). Brakes were fixed! See if you can have a local shop check it out under warranty. You could always let Jayco know that you are not able to get the mh into dealer and to arrange for a warranty fix at a local shop. Let us know what ultimately happens
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