I also vote with you. My experience with the Jayco factory and our dealer has been great. The front line people there are excellent. I had one different view from one of the factory management service people; we ended up agreeing to disagree. But, I thought his opinion was sound and his decision based upon his experience. (Soon he will find that he just needed more customer input as I found 2 other MRB owners with the same issue). Overall, both my DW and I are really happy we purchased a Jayco product.
2013 Chevy Express Van 1500 with 2500 rear end
2017 Jayco 23MRB: 26' total and Glacier Package
Married 43 years. Aki the "mutt," 12 years old "Excited to learn new things everyday and humbled by those who offer to help."