Ford dealer should be able to change out main cranking battery w/o issue but it never hurts to check all of the connections are correct. Your son needs to verify whether they changed out the house battery or not. A ford dealer tech may not know there are several different connections on the house battery and in turn, there could be a loose wire/connection on the house battery. If all else fails, disconnect the house battery making sure the battery cable(s) are not touching anything to complete the circuit, and see if the "hissing" continues.
The inverter/converter may be making the hissing noise, but its hard to diagnose these things over the internet.
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'08 Greyhawk 31SS Traded in
2018 MR2410RL
Goodyear Endurance
Equalizer WDH
TV 2018 F150 FX4 SC 3.5EB TP/MT
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