When my wife and I made the decision that we were going to get a Jayco Greyhawk 29MV, I started doing the research on how much we should pay and where to get it. I received several on-line quotes and if I remember correctly, RVOne couldn't be beat. We live in Central PA in the summer and were visiting friends in Pittsfield, MA, which is about 45 minutes from Albany, so one day we took a trip to their facility. We were treated wonderfully and had the opportunity to spend as much time as we wanted in a 29MV they had on the lot. We did a little more negotiating and walked away with a great price. They do have an impressive building and hundreds of units on their lot.
On the drive back to Pittsfield we both had some concerns about the distance we would need to travel (5 hours and 300 miles) to not only get the 29MV, but to get warranty work and normal service. When we returned home, we checked out the local family-owned Jayco dealer in our area (53 minutes and 46 miles). We met with their sales staff and hammered out a price, which was much more than the deal from RVOne. Several days later I called the local dealer and emailed them the sheet from Albany. He called me back the next day with a much better price, but it still didn't beat RVOne. DW and I discussed it at length and decided that we would pay a higher price for the convenience of having "our" dealer almost in our backyard.
And honestly, it was the best decision we made. Since we purchased it locally, we have never had a problem getting service, warranty work, or return phone calls/emails. When I call they know my name and my appointments are usually within a week, not months away. They have even called me prior to an appointment and asked me to bring the MH in sooner, which I really appreciate. And I have heard them turning service work away for units that were not purchased there. The local dealer is small, but I have been extremely happy with the choice we made. It's like Cheers...where everyone knows your name.
Susan, Ed & Ellee Katz
2018 Jayco 29MV
2018 Chevy Equinox