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Old 04-03-2015, 06:00 PM   #1
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Jayco Seneca Flooring Issues

Wondering if anyone here with a '14 or '15 Seneca with the tile flooring gave any issues with it. Our's has a few raised or bubble looking spots in it. Dealer assured us when we purchased that they would take care of it after we used it a couple of times to see if we had any other things that might need tweaked or fixed. We understand that sometimes you do have a few things that need attended to and we did. It is at the dealer not having problems solved. The floor issue is the only major one. Service mgr. told My husband the other day he is not sure what he can get Jayco to agree to. Husband told him he was not excepting it aps is. We bought a brand new motorhome and we expect it to look like one. I had our salesman go out and open up a new one on their lot with the same flooring, no issues at all with it. Then took him to show him our's, bubbles all up and down the floor front to back. He tried to tell me that sometimes heat and cold could do things like that. Our's is kept in an insulated garage that never gets beliw 50*. and we have not had it long enough to go anywhere that is really could. I told him that I expected them to do something about it as promised at purchase. Anyone else having thus issue??
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Old 04-03-2015, 06:15 PM   #2
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Did you order it or was it on the lot?. The Service Manager's comment sounds like BS to me.
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Old 04-03-2015, 07:27 PM   #3
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It was on their lot. But so is another one with the same floor and thers are no problems with it.
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Old 04-03-2015, 08:06 PM   #4
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Unacceptable today, and will split over the next few years I bet.
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Old 04-03-2015, 08:11 PM   #5
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Someone in another thread here had a similar problem, and it was caused by the fasteners not being fully driven into the underlayment. Don't remember if the were screws, nails, or staples.
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Old 04-03-2015, 08:24 PM   #6
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Quote:
Originally Posted by 2JayBirds View Post
It was on their lot. But so is another one with the same floor and thers are no problems with it.
In my opinion they never should have left it leave in that condition that is why I ask. As to JAYCO they have totally replaced flooring so that is why I call BS on the service managers comments.
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Old 04-03-2015, 09:05 PM   #7
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We left under good faith that the store manager promised that they would take care of it. May should have never taken possession till it was fixed. But it is early in our working with them and my husband did let the service manager and salesman know that we were not happy with it and wanted it fixed. Will go back to store mgr. and or owners if needed. Maybe even get Jayco themselves involved if need be. This place came highly recommended by people we know and they have been in business since 1951. So I do think we can get it solved, just need to stand our ground.
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Old 04-04-2015, 08:48 AM   #8
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We have had tiles replaced in addition to tiles being damaged from the slide out operation. Ours is going back to the factory for a laundry list of repairs. It's one year old next week, was at dealer for 3 months now going back to factory. Good luck.
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Old 04-04-2015, 09:14 AM   #9
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Thanks LSA376. Most all of our issues were small ones, outside compartment door locks needing adjusted or as in one replaced and a few other things like that. The flooring is the biggest problem and we do hope they take care of it properly. Will almost mean either replacing about half to maybe the whole floor from the bedroom forward. Bedroom is fine. Are you having to take it back to Jayco or is the dealer taking care of getting it there and back? Thanks for the info.
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Old 04-04-2015, 10:11 AM   #10
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The biggest issue that plagues ours is the waste plumbing. The black and grey tanks are piped uphill and do not drain. A dealer in Reno had the rig for three months and hacked the piping, compartments, etc.. The worst thing is the piping is still not right, nor will the Mickey Mouse repairs last over time. We also have paint issues, our entry door caught on fire due to the combo lock, cabinets coming apart, etc... The dealer was a joke, Jayco wants it back in Indiana. I'm driving it back to Indiana from California then flying home, Jayco did offer to hire a driver, I declined. I told Jayco they would reimburse me for travel costs, rotate the tires, perform a lube and oil service, I'm still working on costs for the lost use of the unit for the time(s) it's been out of service. I rather drive it myself then have someone else in the seat :-). I just hope this will be the end of the issues.
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