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03-17-2022, 05:14 PM
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#1
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Junior Member
Join Date: Nov 2020
Location: Charlton
Posts: 17
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Leveling Jack Issue
I have a 2017 Greyhawk 31FS and it has the Equalizer System leveling jacks. They were working all summer and then one weekend they stopped. I have gone through the EQ trouble shooting guide. I have power to everything but when I push the power button on the key pad they won’t power up. I’m thinking the issue is either the controller or the keypad. I do know that in 2018 they moved the controller from being mounted up on the chassis to in the storage compartment where the 30A cord is stored. So maybe there was an issue with the controller failing due to exposure to the elements. Has anyone had an issue with their jacks and maybe know a fix before I spend the $900+ on a new controller and keypad?
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03-17-2022, 06:05 PM
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#2
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Senior Member
Join Date: Dec 2018
Location: Owens Cross Roads
Posts: 3,212
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I know they change things. With our 2018 31DS the parking brake has to be set and engine running. No clue as to how many sensors there may be.
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03-17-2022, 06:54 PM
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#3
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Member
Join Date: Jun 2020
Location: Oracle
Posts: 37
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Are you connected to shore power or running your generator? If not it may be a bad battery under load
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03-17-2022, 06:57 PM
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#4
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Senior Member
Join Date: May 2019
Location: Glendale
Posts: 857
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Check the ground wire at the pump/brace area
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03-18-2022, 06:27 AM
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#5
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Senior Member
Join Date: Oct 2018
Location: MATTAPOISETT
Posts: 233
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Having had a similar issue, If your getting a low voltage reading on the lever screen then i would first check the ground wire at the pump.
If leveler screen is blank then There is also a fuse at the pump to check then i would would check the controller. In our rig the 2018 Greyhawk it is in the power cord storage compartment mounted on the top side of the compartment. I found that in this location the wires can become dislodged from coiling in the shore cord.
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03-18-2022, 06:42 AM
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#6
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Junior Member
Join Date: Nov 2020
Location: Charlton
Posts: 17
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I have 12 volts at both the key pad and the controller. My controller is mounted above the rear axle below the floor. I think it is suppose to be high out of the elements, but I am sure stuff can get at it. That’s why it was moved to the compartment.
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03-18-2022, 06:54 AM
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#7
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Senior Member
Join Date: May 2020
Location: Townsend
Posts: 214
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Quote:
Originally Posted by Stavman
Check the ground wire at the pump/brace area
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That was my problem on our '20 Precept 31UL. There are a couple of small wire connections on the pump, neither of which had a substantial lock or star washer to prevent them from backing out; only a slightly serrated washer that didn't do much. Bought a couple of lock washers, installed them, and no issues since.
__________________
Mickey Richaud
2020 Jayco Precept 31UL
2018 Wrangler JLU Toad
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03-18-2022, 07:09 AM
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#8
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Junior Member
Join Date: Nov 2020
Location: Charlton
Posts: 17
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I’ll take a look at those. Thanks! We are heading to the Keys in less than a month and I need to ge the is issue resolved.
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03-18-2022, 08:49 AM
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#9
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Senior Member
Join Date: Jun 2016
Location: Denver
Posts: 4,217
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On mine it was the ground to the chassis/frame too. Debugged by using jumper cables to connect power and ground direct to the house battery.
Also - when I called/emailed Equalizer, they were extremely helpful! They patiently helped me debug and fix. I'll always reach out to them again for any issue.
__________________
2016 Greyhawk 31FK
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03-18-2022, 03:17 PM
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#10
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Member
Join Date: Aug 2020
Location: Metropolis
Posts: 99
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Ground wire broken from pump to frame on my last trip out in January 2022.
__________________
2020 Greyhawk 27U
2020 F150
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03-21-2022, 05:29 AM
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#11
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Junior Member
Join Date: Nov 2020
Location: Charlton
Posts: 17
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I spent a lot of time searching for the ground on the chassis. The only one I found there were several wires grounded to it and no broken wires. It was located on the frame between the generator and the battery compartments. I did find what appears to be a grounding block on the side of the pump and Cleaned all of the connections, still power to the key pad and controller but well not power up when the button is pushed.. I did test a couple of the sensors ( ignition on and emergency brake not set) to see if the lights came on. The light next to the power button does blink every few seconds and I have read that this is like a heartbeat coming from the controller.I am going to call Equalizer today hopefully I get some answers.
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03-21-2022, 06:36 AM
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#12
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Senior Member
Join Date: Oct 2018
Location: MATTAPOISETT
Posts: 233
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Quote:
Originally Posted by Bfournier
I have 12 volts at both the key pad and the controller. My controller is mounted above the rear axle below the floor. I think it is suppose to be high out of the elements, but I am sure stuff can get at it. That’s why it was moved to the compartment.
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If I recall the autolevel stop working when the voltage drops below 11 volts. Manual option may work
I would check the ground wire at the pump take it off clean it
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03-21-2022, 06:50 AM
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#13
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Junior Member
Join Date: Nov 2020
Location: Charlton
Posts: 17
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The key pad will not power up when the power button it pressed. I cleaned up the ground on the pump. There is a low voltage sensor light on the key pad so if it was low I would assume it would light up. I did check it with a meter and it has 12 volts going to it. Even tried to see if it would work with the generator on.
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03-21-2022, 08:40 AM
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#14
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Senior Member
Join Date: Apr 2018
Location: Ravenna
Posts: 411
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Quote:
Originally Posted by Bfournier
... I did check it with a meter and it has 12 volts going to it. Even tried to see if it would work with the generator on.
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That is too low, it should be at least 12.4 volts. If the battery is only providing twelve volts, you have a problem with the battery. You should be seeing upwards of 14.4 volts if you are on shore power or when you are running the generator since that is the charging voltage.
What was the voltage being seen at the control panel when the genny was running? Are you using a VOM, or a panel voltage monitor?
__________________
2014 Greyhawk 31FS
RV's, Pop-ups, and Tents going back to the 1960's
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03-21-2022, 09:37 AM
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#15
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Member
Join Date: Jun 2020
Location: Oracle
Posts: 37
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Quote:
Originally Posted by Bfournier
I have 12 volts at both the key pad and the controller. My controller is mounted above the rear axle below the floor. I think it is suppose to be high out of the elements, but I am sure stuff can get at it. That’s why it was moved to the compartment.
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I had 12 volts at both when checking with a ssimple volt meter. But when I checked it under load at Riley’s auto it showed a bad battery. Possibly a cell shorting out that doesn’t register. How old is the house battery? Did you try running the levelers when connected to shore power?
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03-21-2022, 11:06 AM
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#16
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Junior Member
Join Date: Nov 2020
Location: Charlton
Posts: 17
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The battery is not a year old yet. I do not have a 30 amp hookup at my house and I do a lot of dry camping during the summer. I’ll have to have the battery tested.
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03-22-2022, 07:55 AM
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#17
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Senior Member
Join Date: May 2019
Location: Glendale
Posts: 857
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Bulb testers for battery, and watt testers are a must.
Helped a lady yesterday out dry camping, has had to use the override starter button for awhile. After added distilled water one cell was toast. So she knows she needs a new Cab battery.her solar system has fooled her for a few months..
More tools for your RV bag
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03-22-2022, 09:34 AM
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#18
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Senior Member
Join Date: Jun 2016
Location: Denver
Posts: 4,217
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Quote:
Originally Posted by Bfournier
I do not have a 30 amp hookup at my house
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Run the generator and it'll supply the voltage you need to the jacks.
Or run the engine and the alternator will supply to voltage you need to the jacks.
Good luck w/ the call to Equalizer. Like I said, I found their support really good!
__________________
2016 Greyhawk 31FK
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03-22-2022, 02:03 PM
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#19
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Senior Member
Join Date: Oct 2018
Location: MATTAPOISETT
Posts: 233
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Quote:
Originally Posted by Bfournier
The key pad will not power up when the power button it pressed. I cleaned up the ground on the pump. There is a low voltage sensor light on the key pad so if it was low I would assume it would light up. I did check it with a meter and it has 12 volts going to it. Even tried to see if it would work with the generator on.
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Silly but i have to ask you did cleaned both ends of the ground. i found that they bonded the ground onto the frame but didn't bother cleaning off the paint so the connection was poor.
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03-23-2022, 11:58 AM
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#20
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Junior Member
Join Date: Mar 2019
Location: Hagerstown
Posts: 11
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Assuming you have power to the motor, you may have a coupler issue. During the time frame you are referring to, Equalizer used a plastic coupler between the pump and the motor. When the coupler fails, the motor fails to drive the pump. The replacement coupler is metal.
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