I found out that the AC units have a 3 year warranty for dealers - after dealing with CW and them screwing me around, charging me for a new AC unit after it quit just after 2 years. They replaced both of our AC units as part of the PDI inspection when they did not work.
I suggest that you contact Airxcel directly Here is part of an email I have with them:
Have your serial number ready before you call... If you have your paperwork, they put a sticker with the model / serial number on that package.
> > Hi XXXXXX, this is Eric with RV Products. I am a technician in our
> > tech support/customer service department.
> >
> > I was asked to investigate the experience you had with your
> > Coleman-Mach AC, and the service you received. I would like to look
> > in our system, and possibly see what information we have on the
> > case. Do you have the serial number of the AC you were having
> > trouble with?
> > If you would like to speak by phone, the phone number here to tech
> > support is (316) 832-4357, you would simply follow the prompts as a
> > technician, and ask for Eric if I am not the one that answers.
> >
> >
> >
> > Eric Botts
> > Technical Assistance Coordinator
> > RV Products, a division of Airxcel, Inc.
> > 3050 N. St. Francis
> > Wichita, Kansas 67219
> > Normal Hours Of Business:
> > 8am - 11:45am CST and 12:45pm - 5pm CST
> > Office: 316.832.4357
> > Fax: 316.832.3417
> > www.Airxcel.com<http://www.airxcel.com/>
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Steve & Stacy with Jasper (Australian Cattle dog)
2015 Seneca 36FK
Custom 27' flatbed trailer hauling:
07 Toyota FJC & Yamaha Kodiak 400 ATV
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