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02-28-2017, 09:45 PM
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#1
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Junior Member
Join Date: Feb 2017
Location: Purcell
Posts: 12
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Seneca fuse box warning
If you own a Seneca with a Freightliner chassis please look under the drivers seat and check for the two loose fuse panels which may be there. Our 2016 37 RB left us stranded hundreds of miles from home after one of these loose fuse blocks made contact with the frame of the drivers seat, shorting out at least one major fuse. Eight hundred dollars later at Freightliner and limping back home with other electrical coach issues still not fixed we again put the new coach back in the shop and checked the two new coaches on the dealers lot and found the same issue on them. One a 2016 and one a 2017. Jayco takes these factory Freightliner fuse blocks which come mounted to the chassis and simply lays them loose under the drivers seat. Please check your coach to assure yours does not encounter a similar issue. I fear that even more vital components could fail resulting in injury or death from someones coach being in an accident. We hope to recover our costs from Jayco on this workmanship defect.
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02-28-2017, 11:56 PM
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#2
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Junior Member
Join Date: Feb 2017
Location: Scottsdale
Posts: 5
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Us too. Just bought the same motorhome, 2016 Seneca 37RB, and the fuse box was sitting loose to the right of the seat. Someone had stepped on it and every fuse was bent over sideways.
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03-01-2017, 06:16 AM
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#3
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Junior Member
Join Date: Feb 2017
Location: Purcell
Posts: 12
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Solution so far
My current fix to this problem is zip ties and rubber sheeting used to isolate the exposed terminals on the rear of the fuse block from making contact with anything metal. I am trying to post pictures about this but so far have not been successful. A better fix would be to permanently mount the fuse blocks. Sad to say but Jayco needs to do a recall to fix this issue properly.
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03-01-2017, 06:27 AM
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#4
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Junior Member
Join Date: Feb 2017
Location: Purcell
Posts: 12
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Addendum
Ok so got the pictures posted, the top one is one block in our coach. Laying on the carpet. The second picture shows the exposed terminal which made contact with the metal frame of the seat. Note the point of burn or arc. The third picture is a 2017 37TS unsold on the dealers lot. Please don't get me wrong... we love our new motor home, our third rv, and this is the only serious problem we have had.
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03-01-2017, 07:35 AM
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#5
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Senior Member
Join Date: Jul 2016
Location: Panama City
Posts: 569
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WOW!! So many words come immediately to mind: reckless, negligent, lazy, stupid, greedy(?)...just to name a few. This is totally unacceptable. Thank you for bringing this to the forum's attention. I have a 2017 FS on order and this will probably be the first item I check on.
I'm very curious as to the response you will get from Jayco. The potential for significant injury and property damage makes this very concerning. Please keep us posted.
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03-01-2017, 07:46 AM
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#6
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Senior Member
Join Date: Aug 2014
Location: Hamilton/Cincinnati
Posts: 264
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That is a serious issue... Here is a link to file a complaint with NHTSA as I think it definitely warrants a recall:
https://www-odi.nhtsa.dot.gov/VehicleComplaint/
__________________
2014 Jayflight Swift 264BH
2015 Ford F150 XLT 4x4 SCrew 3.5 EcoBoost Max Tow
Equalizer 10K
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03-01-2017, 08:51 AM
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#7
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Senior Member
Join Date: Apr 2016
Location: sherwood park
Posts: 235
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Would that be on just the air ride seat models???
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03-01-2017, 10:20 AM
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#8
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Senior Member
Join Date: Jul 2016
Location: Panama City
Posts: 569
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Quote:
Originally Posted by Airpics
One a 2016 and one a 2017.
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I'm pretty sure other posts have stated the air ride seats are not part of the 2017 model year. Air ride seats are not mentioned on Jayco's web site.
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03-01-2017, 12:46 PM
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#9
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Junior Member
Join Date: Feb 2017
Location: Purcell
Posts: 12
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Seat type
So far of the three units I have looked at each one has a different style of seat. Our 2016 has what I believe are the factory Freightliner grey leather air ride seats. The 2016 37HJ new on the lot has a wider more luxurious style of seat. The 2017TS has power seats but are narrow like the Freightliner seat and are not air ride. All three have loose fuse blocks in various locations different from each other but still in the captain seat area. I hope to hear from Jayco before I take any action on my own, however the seriousness of this issue will not be overlooked by myself, and not just because of my out of pocket expense.
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03-01-2017, 02:18 PM
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#10
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Member
Join Date: Nov 2016
Location: Columbia
Posts: 54
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Just checked my 2017 37FS and found that all is tied down. Jayco has it all done with zip ties. They tied the wiring down close to each box so that the boxes will not move. I did have a metal cased flashlight stored under the seat that I placed somewhere else to avoid an accident. I do appreciate the heads up to a possible issue.
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03-04-2017, 05:25 PM
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#11
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Senior Member
Join Date: Sep 2016
Location: Hartselle
Posts: 105
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I never was wild about the way Jayco covered up the electrical nightmare behind the drivers seat with a piece of wood and carpet. I built a simple wooden box to protect and contain everything behind the seat. It also increases the area behind the seat where one of our dogs sleeps when we're rolling down the road.
__________________
Ed and Sheila
Hartselle, AL.
2016 Seneca 37 FS
2016 Jeep Wrangler Unlimited
2019 Silverado High Country 4x4 Crew Cab
Australian Cattle dogs Zan & Tre
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03-05-2017, 03:12 AM
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#12
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Junior Member
Join Date: Feb 2017
Location: Purcell
Posts: 12
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Looks good... I may do something similar. Have you looked at the rear of the fuse blocks to check for exposed terminals?
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03-05-2017, 06:09 PM
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#13
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Senior Member
Join Date: Sep 2016
Location: Hartselle
Posts: 105
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Airpics, I covered each of the fuse block backs with small bubble wrap to ensure contact is not made with any exposed connectors.
ed
__________________
Ed and Sheila
Hartselle, AL.
2016 Seneca 37 FS
2016 Jeep Wrangler Unlimited
2019 Silverado High Country 4x4 Crew Cab
Australian Cattle dogs Zan & Tre
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06-08-2017, 06:54 PM
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#14
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Junior Member
Join Date: Feb 2017
Location: Purcell
Posts: 12
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Well I'm happy to report that Randy West with Jayco has taken ownership of this problem with the fuse boxes. I received a reimbursement check from Jayco covering the labor charges at Freightliner of Flagstaff and the labor charges incurred in Albuquerque at the Allison dealer due to an overfilled transmission. Gives me great comfort knowing the company now owned by Thor cares about their customers. Randy is also following up with the appropriate personnel to try and resolve this issue in future Seneca models. I am a happy customer, thanks Randy.
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06-08-2017, 08:15 PM
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#15
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Senior Member
Join Date: Jul 2015
Location: Southern Illinois
Posts: 880
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Nice to hear. Things happen, people make mistakes. When a company takes responsibility, that deserves to be told. Good for them. Good for us.
__________________
Smooth Sailing,
Ric and Jan Golding
Southern Illinois
2016 Jayco Seneca 37FS
2016 Chevrolet Traverse
2018 Cheverolet Silverado
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06-09-2017, 04:46 AM
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#16
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Senior Member
Join Date: Jul 2016
Location: Panama City
Posts: 569
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Quote:
Originally Posted by Airpics
Well I'm happy to report that Randy West with Jayco has taken ownership of this problem with the fuse boxes. I received a reimbursement check from Jayco covering the labor charges at Freightliner of Flagstaff and the labor charges incurred in Albuquerque at the Allison dealer due to an overfilled transmission. Gives me great comfort knowing the company now owned by Thor cares about their customers. Randy is also following up with the appropriate personnel to try and resolve this issue in future Seneca models. I am a happy customer, thanks Randy.
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What led you to the Allison dealer? Was your transmission slipping? What year Seneca do you have?
__________________
Dave & Patricia
2017 Seneca 37FS
2016 Toyota Highlander
Kar Kaddy SS
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06-19-2017, 10:06 PM
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#17
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Senior Member
Join Date: Apr 2016
Location: sherwood park
Posts: 235
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I looked at my 2015 37rb and am wondering if this problem occurred on the newer models as there seems to be a wooden cover over mine from the coach floor and the boxes seem pretty tight. Has someone had to do this to their 2015 model and does the seat have to come out to do this repair if required ?
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06-20-2017, 06:34 PM
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#18
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Senior Member
Join Date: Aug 2015
Location: Cincinnati
Posts: 229
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i looked at my '15 and it looks a bit like a mess of wires. i didn't want to pull them out to check it out and left it alone for now!!
__________________
Mike
2015 Seneca HJ
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11-27-2017, 07:24 PM
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#19
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Junior Member
Join Date: Jun 2013
Location: Cape May
Posts: 26
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I think the NTSB needs to hear about this. I have a 2018 HJ with the fuse boxes floating.
Thanks for the heads up.
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