Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
Jayco RV Owners Forum
 


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 06-24-2019, 04:58 PM   #1
Senior Member
 
Join Date: Nov 2016
Location: Denver
Posts: 428
Seneca Leaning

I know I have seen others post about their Seneca leaning. When I was in for an oil change last month, and the unit was on a perfectly flat pad, I noticed my unit Leaning to the drivers side. Today I took it back to Freightliner for the front end alignment and to address the leaning. I am trying to get as many things addressed before warranty ends this Sunday. I just completed my discussion with the service writer. I a do not completely understand what I was being told over the phone (more of a visual person) but what I thought she was talking about was that the entire frame of the Seneca has twisted. This truck has never been in an accident, is not overloaded, or has ever towed a heavy trailer. Moreover, I have never used the jacks to compensate for severely out of level ground.

I have requested Jayco and Freightliner to come together over the phone to discuss this issue and find a remedy. Admittedly I find myself concerned about this. How could the frame of this truck been twisted?? How can it be put back without damage?? I now feel I understand why the steering is such an issue.

Has anyone rectified their lean? Any opinions are appreciated.
Attached Thumbnails
FF81DCA3-83DD-46BD-BF31-A995DB84F714.jpg   4ABCC16A-FCCB-41F3-8FA4-F8D4E661C261.jpg   A453B358-D94D-406D-B8C5-690238A6ADB8.jpg   37290456-9862-4FDF-AB31-3ADC50EC069D.jpg  
__________________
Riley & Myla
2018 Jayco Seneca 37TS
McGintys924 is offline   Reply With Quote
Old 06-24-2019, 05:37 PM   #2
Senior Member
 
javamon's Avatar
 
Join Date: Jul 2016
Location: Panama City
Posts: 569
Seneca Lean

This might help:


https://www.jaycoowners.com/forums/f...eft-66969.html
__________________
Dave & Patricia
2017 Seneca 37FS
2016 Toyota Highlander
Kar Kaddy SS
javamon is offline   Reply With Quote
Old 06-24-2019, 06:32 PM   #3
Senior Member
 
Join Date: Nov 2016
Location: Denver
Posts: 428
Javamon, thank you for referring me to the correct posts on this issue; much appreciated. So apparently there is a shim kit for the front axle. Am I misunderstanding something or would that still mean the frame is twisted??

Clearly it does matter which Freightliner dealer you go to as this one said they called Freightliner and they placed the blame on Jayco. I am finding it hard to believe that the fridge makes it lean. Also, this issue is new as I had not noticed it before.
__________________
Riley & Myla
2018 Jayco Seneca 37TS
McGintys924 is offline   Reply With Quote
Old 06-25-2019, 04:08 AM   #4
Senior Member
 
javamon's Avatar
 
Join Date: Jul 2016
Location: Panama City
Posts: 569
Quote:
Originally Posted by McGintys924 View Post
Javamon, thank you for referring me to the correct posts on this issue; much appreciated. So apparently there is a shim kit for the front axle. Am I misunderstanding something or would that still mean the frame is twisted??

Clearly it does matter which Freightliner dealer you go to as this one said they called Freightliner and they placed the blame on Jayco. I am finding it hard to believe that the fridge makes it lean. Also, this issue is new as I had not noticed it before.
Ryan,


Sounds like a bunch of BS from Freightliner. I would recc. contacting Jayco ASAP (since you said your warranty is about to expire) and get this documented with them as well. I'm sure this has come up before and Jayco will hopefully be able to help get this resolved with Freightliner or at least put you in contact with someone at Freightliner who knows what they are talking about. Follow the suggested links (previous emails) and you will see some have had shims installed to correct the problem. Let us know how it goes.
__________________
Dave & Patricia
2017 Seneca 37FS
2016 Toyota Highlander
Kar Kaddy SS
javamon is offline   Reply With Quote
Old 06-26-2019, 07:30 AM   #5
Senior Member
 
Join Date: Nov 2016
Location: Denver
Posts: 428
Contacted Mitchell Grooms with Jayco before first posting about this issue on Monday; no reply to this point. Freightliner contracted rep with the company to inquire about shim kit. Many hours holding our breath as they had to take measurements to ensure shim kit was appropriate. Currently parts are being overnighted to Freightliner and are scheduled to be installed today.

As this lean was not present on delivery I still don’t understand how this occurred.
__________________
Riley & Myla
2018 Jayco Seneca 37TS
McGintys924 is offline   Reply With Quote
Old 06-26-2019, 01:39 PM   #6
Senior Member
 
javamon's Avatar
 
Join Date: Jul 2016
Location: Panama City
Posts: 569
It's good Freightliner is now stepping-up. If the re-shimming corrects the problem it would be nice to know how/why this occurred and where exactly they are placing the shims in case this happens to someone else. Please let us know when they get done. Good luck!
__________________
Dave & Patricia
2017 Seneca 37FS
2016 Toyota Highlander
Kar Kaddy SS
javamon is offline   Reply With Quote
Old 06-27-2019, 05:05 PM   #7
Senior Member
 
Join Date: Nov 2016
Location: Denver
Posts: 428
According to Freightliner, the front end had the drivers side 5/8 lower than the passenger side. These measurements are made to the frame rails. The solution was supposed to be a shim under the axle drivers side front. They calculated that they would need a 1 inch spacer to get things back to normal. Unfortunately, the service bulletin on shims states that only up to 1/2 inch can be added without distorting the geometry of the engine and driveline components (and probably slide outs for us RVers). The 1/2 spacer was used and the front remains 3/8 inch lower on the drivers side with the lean persisting. Jayco finally got back to me this morning and they are looking into the cause.

While I do not have the engineering knowledge that many here do, this sounds like something that needs to be corrected permanently to avoid problems down the road (literally). I feel this could progress to cause binding of slides or issues with driveline components.

I will post back on this when Jayco provides more information.
__________________
Riley & Myla
2018 Jayco Seneca 37TS
McGintys924 is offline   Reply With Quote
Old 06-27-2019, 08:53 PM   #8
Senior Member
 
SloPoke's Avatar
 
Join Date: Apr 2016
Location: Kingman AZ and where our Seneca is today.
Posts: 3,118
Quote:
Originally Posted by McGintys924 View Post
According to Freightliner, the front end had the drivers side 5/8 lower than the passenger side. These measurements are made to the frame rails. The solution was supposed to be a shim under the axle drivers side front. They calculated that they would need a 1 inch spacer to get things back to normal. Unfortunately, the service bulletin on shims states that only up to 1/2 inch can be added without distorting the geometry of the engine and driveline components (and probably slide outs for us RVers). The 1/2 spacer was used and the front remains 3/8 inch lower on the drivers side with the lean persisting. Jayco finally got back to me this morning and they are looking into the cause.

While I do not have the engineering knowledge that many here do, this sounds like something that needs to be corrected permanently to avoid problems down the road (literally). I feel this could progress to cause binding of slides or issues with driveline components.

I will post back on this when Jayco provides more information.
Did they check out the front springs? is the drivers side front spring defective?
__________________
Steve & Stacy with Jasper (Australian Cattle dog)
2015 Seneca 36FK
Custom 27' flatbed trailer hauling:
07 Toyota FJC & Yamaha Kodiak 400 ATV

SloPoke is offline   Reply With Quote
Old 06-27-2019, 09:08 PM   #9
Senior Member
 
Join Date: Nov 2016
Location: Denver
Posts: 428
Steve, they “said” they looked at that possibility.
__________________
Riley & Myla
2018 Jayco Seneca 37TS
McGintys924 is offline   Reply With Quote
Old 06-27-2019, 09:38 PM   #10
Senior Member
 
SloPoke's Avatar
 
Join Date: Apr 2016
Location: Kingman AZ and where our Seneca is today.
Posts: 3,118
Ryan, Our prior Class C had a similar leaning problem... I took it to a spring/suspension shop thinking that the rear springs were the problem with the leaning. They looked it over and replaced both of the front springs (coils on a G30 Chevy Chassis) and the entire leaning issue was fixed (did new shocks at the same time).

The next year, because I was so impressed with the work they did, and how little it cost me to fix - I had them take the Hellwig overloads off the rears, and rebuild the factory spring packs of both leaf springs with a progressive rate pack with greater capacity... It rode like a Cadillac for the next few years until we bought our Seneca.
__________________
Steve & Stacy with Jasper (Australian Cattle dog)
2015 Seneca 36FK
Custom 27' flatbed trailer hauling:
07 Toyota FJC & Yamaha Kodiak 400 ATV

SloPoke is offline   Reply With Quote
Old 06-28-2019, 03:23 AM   #11
Senior Member
 
javamon's Avatar
 
Join Date: Jul 2016
Location: Panama City
Posts: 569
Hi Ryan,


Looking at your pictures, it just initially appears to me that the rear end sag is too much to be caused by a front end issue. Has Freightliner eliminated the rear air springs as a possible cause? To fully eliminate the rear air springs as a cause I would evacuate all air out of the rear springs and let the rear air springs bottom out. Once that occurs, look to see if there is still any lean, both the rear and the front. In one of the previous threads, someone mentioned the rear end suspension air proportioning valve as a possible issue. IMO, it's worth a try. Just make sure you are on level ground when you do this. If this is in=fact a front suspension issue, the the lean will be present even if the rear suspension is bottomed out. Hope this helps...this issue really has me curious.
__________________
Dave & Patricia
2017 Seneca 37FS
2016 Toyota Highlander
Kar Kaddy SS
javamon is offline   Reply With Quote
Old 06-28-2019, 08:21 AM   #12
Senior Member
 
Join Date: Nov 2016
Location: Denver
Posts: 428
Mark S recommended Knox Truck Centers in Knoxville for the reprogram and I thought they were fantastic. Very knowledgeable people and did not charge for Allison reprogram. I am going to try and get in to see them next month and get their opinion.

Steve, do you think another Freightliner dealer may understand this or do I need to find a suspension shop elsewhere. I was in the body shop of Peoria for this last attempt to fix it. You would think a body and alignment shop would know all about suspension and geometry of a frame.

I also agreed that it seems strange that the front suspension is entirely the culprit but was told that the rear air bags had been checked and are not the problem.
__________________
Riley & Myla
2018 Jayco Seneca 37TS
McGintys924 is offline   Reply With Quote
Old 06-28-2019, 08:57 AM   #13
Senior Member
 
SloPoke's Avatar
 
Join Date: Apr 2016
Location: Kingman AZ and where our Seneca is today.
Posts: 3,118
Quote:
Originally Posted by McGintys924 View Post
Mark S recommended Knox Truck Centers in Knoxville for the reprogram and I thought they were fantastic. Very knowledgeable people and did not charge for Allison reprogram. I am going to try and get in to see them next month and get their opinion.

Steve, do you think another Freightliner dealer may understand this or do I need to find a suspension shop elsewhere. I was in the body shop of Peoria for this last attempt to fix it. You would think a body and alignment shop would know all about suspension and geometry of a frame.

I also agreed that it seems strange that the front suspension is entirely the culprit but was told that the rear air bags had been checked and are not the problem.
somewhere I recall that they found out that both air bags were connected to the same air supply, and that the individual "ride height valves" were not operating independently with the air bags. The leveling valves are adjustable, but need to be set within a range on the air-bag.
__________________
Steve & Stacy with Jasper (Australian Cattle dog)
2015 Seneca 36FK
Custom 27' flatbed trailer hauling:
07 Toyota FJC & Yamaha Kodiak 400 ATV

SloPoke is offline   Reply With Quote
Old 06-30-2019, 11:25 PM   #14
Member
 
Join Date: Nov 2018
Location: Phoenix
Posts: 88
Just found this thread but it’s making me a bit nervous. I don’t see any lean with my ‘14 FS but all of the compartment doors on the right side are “tight” on top and make contact with the opening when closing. There is visible “scrape” on top of the doors. My front right baggage door also looks like the attached picture. Dealer said it wasn’t adjustable. What the heck would cause this?
Attached Thumbnails
D0AA59A8-6428-4407-9220-423A70CC91B7.jpg  
AaronL is offline   Reply With Quote
Old 07-01-2019, 06:31 AM   #15
Senior Member
 
Join Date: Nov 2016
Location: Denver
Posts: 428
Aaron,
Atop our frame is placed a sort of cage or skeleton from MorRyde which give a base for the flooring and these bays. Apparently, this cage is specific to each individual chassis. It is possible that this has flexed over time and caused your problem. However, you can see that there is a black plate behind this doors upper hinge but not the lower. Additionally, each hinge has adjustable holes.

I am scheduled to meet with Freightliner of Elkhart to remedy my lean; the rep states he has “lots of experience dealing with leaning.” While I do really appreciate their willingness to help, that wasn’t something I expected to hear.
Attached Thumbnails
1B201623-3EBF-46D0-9DCA-00E625DFA352.jpg   E6F6FCF5-9790-4430-AD09-FD0605460D64.jpg  
__________________
Riley & Myla
2018 Jayco Seneca 37TS
McGintys924 is offline   Reply With Quote
Old 07-01-2019, 06:42 AM   #16
Senior Member
 
Join Date: Jan 2017
Location: Manchester Center
Posts: 1,519
I had to take one of the doors off to retrieve the screws to the latch which fell apart and dropped into the door shell. I found the two set screws, the one to the left and right of the slide screw were broken. The screw heads were attached but like the majority of self tapping screws in my rig and only the heads were still remaining. It is possible that those are broken on your door and then the door slid on the single screw. I would remove the four set screws and loosen the center screw and align as needed. If the set screw are broken you might have to drill a couple new holes.
RVermont is offline   Reply With Quote
Old 07-01-2019, 12:51 PM   #17
Member
 
Join Date: Nov 2018
Location: Phoenix
Posts: 88
Quote:
Originally Posted by McGintys924 View Post
Aaron,
Atop our frame is placed a sort of cage or skeleton from MorRyde which give a base for the flooring and these bays. Apparently, this cage is specific to each individual chassis. It is possible that this has flexed over time and caused your problem. However, you can see that there is a black plate behind this doors upper hinge but not the lower. Additionally, each hinge has adjustable holes.

I am scheduled to meet with Freightliner of Elkhart to remedy my lean; the rep states he has “lots of experience dealing with leaning.” While I do really appreciate their willingness to help, that wasn’t something I expected to hear.
Oof, yes I agree with you on the leaning comment from FL. Good luck and thanks for the tip on the doors. I’ll have a look.
AaronL is offline   Reply With Quote
Old 07-01-2019, 12:52 PM   #18
Member
 
Join Date: Nov 2018
Location: Phoenix
Posts: 88
Quote:
Originally Posted by RVermont View Post
I had to take one of the doors off to retrieve the screws to the latch which fell apart and dropped into the door shell. I found the two set screws, the one to the left and right of the slide screw were broken. The screw heads were attached but like the majority of self tapping screws in my rig and only the heads were still remaining. It is possible that those are broken on your door and then the door slid on the single screw. I would remove the four set screws and loosen the center screw and align as needed. If the set screw are broken you might have to drill a couple new holes.
Thanks for the reply. Have some investigating to do this week!

Aaron
AaronL is offline   Reply With Quote
Old 07-06-2019, 12:13 PM   #19
Junior Member
 
Join Date: Jul 2018
Location: West Chester
Posts: 5
Quote:
Originally Posted by McGintys924 View Post
I know I have seen others post about their Seneca leaning. When I was in for an oil change last month, and the unit was on a perfectly flat pad, I noticed my unit Leaning to the drivers side. Today I took it back to Freightliner for the front end alignment and to address the leaning. I am trying to get as many things addressed before warranty ends this Sunday. I just completed my discussion with the service writer. I a do not completely understand what I was being told over the phone (more of a visual person) but what I thought she was talking about was that the entire frame of the Seneca has twisted. This truck has never been in an accident, is not overloaded, or has ever towed a heavy trailer. Moreover, I have never used the jacks to compensate for severely out of level ground.

I have requested Jayco and Freightliner to come together over the phone to discuss this issue and find a remedy. Admittedly I find myself concerned about this. How could the frame of this truck been twisted?? How can it be put back without damage?? I now feel I understand why the steering is such an issue.

Has anyone rectified their lean? Any opinions are appreciated.
I had a similar problem on my 2019 S2RV chassis by Freightliner. Turned out the bracket for the rear leveling valve for the airbag was bent and therefore the airbag on the driver’s side was not inflating as much as it should. The Freightliner tech adjusted the bracket and all was good. You may have a similar problem with your airbag... Good luck!
GuitarDisciple is offline   Reply With Quote
Old 07-06-2019, 05:32 PM   #20
Senior Member
 
Join Date: Nov 2017
Location: Lake Havasu City
Posts: 113
No one mentioned it but I think I would find a set of scales, one for each wheel, and then see what the weight is on each wheel before you do anything. A good spring shop should have a set of scales.
putz is offline   Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Jayco, Inc. or any of its affiliates. This is an independent, unofficial site.


All times are GMT -6. The time now is 03:34 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
Copyright 2002-2016 Social Knowledge, LLC All Rights Reserved.