We literally had one of the sun shades replaced during warranty period, because it would not retract all the way. Dealer didn't want to mess with it either. I've had a couple of them get stuck, because of pulled to far down or allowed to roll up out of control. Just used a lot of pressure to pull it free to retract. The white block out shades have not given us the same problem. Goof Luck resolving.
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Smooth Sailing,
Ric and Jan Golding
Southern Illinois
2016 Jayco Seneca 37FS
2016 Chevrolet Traverse
2018 Cheverolet Silverado
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