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Old 09-02-2019, 12:53 PM   #1
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Seneca upper window problem

The upper windows over our Seneca’s cab are closed, but flap going down the road. Any suggestions?

Thanks for all your help!
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Old 09-02-2019, 01:10 PM   #2
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The upper windows over our Seneca’s cab are closed, but flap going down the road. Any suggestions?

Thanks for all your help!

Have them checked out and documented by a dealer before the glass blows out going down the road at 65mph like our did! We are getting the one replaced under warranty and is on order now. They have given no reason why this happened and others have posted about the flapping going down the road on the main entry door and the kitchen windows. Ours is a 2018.5 RB, here is another thread about the frameless windows where I posted.



https://www.jaycoowners.com/forums/f...afe-65399.html
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Old 09-04-2019, 07:51 AM   #3
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I had posted video on the FaceBook group with the main entry door and kitchen windows flapping in the wind.....
After two months at the dealer we have a new door and kitchen window.

Driving home from the dealer was fine but I need some road miles to say it is completely fixed.


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Old 09-04-2019, 03:44 PM   #4
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Well the dealer said ours would be covered but just got a call saying Jayco denied the warranty....
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Old 09-04-2019, 04:25 PM   #5
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Rustynuts, that was not good news at all!! I talked with our guy we take our rig to about this issue and a fix. Like my thoughts the window design is flawed. I don’t need to open the window so he showed me the type of caulking he would use to put on the window and frame to seal it shut. I will put the caulking on the front half of the window and frame so wind doesn’t blow it open going down the road.

If you could send a link you talked about above of the window flapping going down the road would be great.
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Old 09-05-2019, 08:00 AM   #6
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Well the dealer said ours would be covered but just got a call saying Jayco denied the warranty....
Mine was originally deemed as "normal". My dealer service manager agreed it was not normal and they got a new window covered under warranty. New door also due to flopping around while going down the road.


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If you could send a link you talked about above of the window flapping going down the road would be great.
I originally posted the video on the "Jayco Seneca Group" on the Facebook page. I couldn't get it to post on here....


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Old 09-05-2019, 09:00 AM   #7
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Well the dealer said ours would be covered but just got a call saying Jayco denied the warranty....
What was their reasoning for denying the claim?
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Old 09-06-2019, 02:00 PM   #8
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If you could send a link you talked about above of the window flapping going down the road would be great.
I had MD3 send me the videos, here they are.

https://youtu.be/oUqn5ik4D7c

https://youtu.be/vjSuF2gHse8
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Old 09-06-2019, 02:05 PM   #9
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What was their reasoning for denying the claim?
Here is what they said

“Unfortunately under the Jayco limited warranty blown out windows are not covered. Please consult your motorhome insurance company“

I emailed back explaining that the window didn’t just “blow out”, the glass fractured along the top and bottom from the stress of the vibration like in MD3’s videos. Being it was in the upper bunk area we didn’t really hear it until it was to late. We heard a noise that sounds just like in the videos and about 10 seconds later, the window glass decided to leave.
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Old 09-06-2019, 02:33 PM   #10
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Here is what they said

“Unfortunately under the Jayco limited warranty blown out windows are not covered. Please consult your motorhome insurance company“

I emailed back explaining that the window didn’t just “blow out”, the glass fractured along the top and bottom from the stress of the vibration like in MD3’s videos. Being it was in the upper bunk area we didn’t really hear it until it was to late. We heard a noise that sounds just like in the videos and about 10 seconds later, the window glass decided to leave.
That's SUPER uncool! Pretty obvious from the video it's a design issue. This isn't some unforeseeable external force. It should be covered.

I had a rock go through my door window, didn't bother trying for warranty because why would they cover that?
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