Slow Fuel Fill 2020 Greyhawk 27U

[Texas75140]

I only have 8,000 miles on my Greyhawk and having a problem with filling the tank. The gas nozzle clicks off after only putting in 10 cents. I wait a few seconds and then put in another 10cents. I tried different positions of the fuel nozzle which didn't help. If I tried to put more than 10 cents in at a time fuel would spit back out of the filler tube. It took me 1 1/2 hours to painfully nurse 20 gallons of fuel into the tank. I took the RV to Ford Longview (they work on lots of motorhomes) and they said that the filler tube is not a Ford part and that the filler tube goes and down and then up before going into the tank and that could be the problem. Ford suggested to take the RV to Jayco to fix the problem. Has anyone else had this problem? and how was it resolved?

[Shokyle1]

I have read several post about this issue. I believe the fill tube was pinched some where. Maybe someone will know for sure or you could try a search.

[Texas75140]

I received an email response from Jayco customer service today (11/11/20). This is a quote from the customer service specialist, "You'll have to take it to a Jayco authorized service provider and all they will need to do is move the fuel fill up about 1 to 2 inches."

Seems to me that this is a design flaw that should have been disclosed prior to me purchasing it. I have an appointment at Hayes RV in Longview tomorrow to drop off the RV. I will keep you posted on resolution.

[Trapper2020]

If that’s all it needs for a fix why not do it yourself? I hate taking and dropping off my rig at any dealer. If I went in for fix it would be with an appointment and me and the dogs sitting in the place being in the way so they get this simple fix done. Safe travels

Enjoy the journey

[Lake Huron]

My previous company truck was a 2013 F450 chassis cab and it had a work box conversion added to it. With the work box being added to the bare frame the conversion company mounts the fuel fill. That truck was such a pain to fill. It did the same thing no matter how slow you put the fuel in. I found I had to turn the gas nozzle upside down and just barely insert it in the fill hole. Painful, but I was getting paid by the hour to fill it so, their loss because the company didnt want to fix it.
I never crawled under the truck but I'm sure the filler tube was half pinched off. All they are is a big rubber thin wall rubber hose.

[Ann-Marie]

Originally Posted by Texas75140

I received an email response from Jayco customer service today (11/11/20). This is a quote from the customer service specialist, "You'll have to take it to a Jayco authorized service provider and all they will need to do is move the fuel fill up about 1 to 2 inches."

Seems to me that this is a design flaw that should have been disclosed prior to me purchasing it. I have an appointment at Hayes RV in Longview tomorrow to drop off the RV. I will keep you posted on resolution.

We have same problem, 2019 Greyhawk 30. Took it 20 miles to Camping World where we purchased it, they said "We don't work on fuel systems!"

[salukee]

My 2020 27U Greyhawk has the same issue. There are no hose kinks, but it might benefit from raising the connection point on the tank. I personally would not take it to the dark hole (dealership) for this easily overcome able issue. I don't want to engage in the whole design flaw issue and "somebody" should fix it for free. I get it.

If my unit will not accept fuel, I use the leveling jacks on the driver's side to either get level or get the driver's side slightly elevated relative to the passenger's side. Most of the time this is achieved using just the driver's side jacks. This process takes less than 2 minutes by me. I always have the DW unlock the cabin door prior to leaving the unit. If fuel will not flow, I reach through the driver's door and set the parking brake with my hand, I then reach up and start the unit. I walk around to the unlocked door and manually adjust the driver's side jacks. Fuel always flows after this routine. I bought the unit new, and it has 22000 miles on it.

When convenient and I don't have my head up my butt, I try to observe the pumps that I can actually access with my RV. I look for a side-to-side slope at the available, accessible pumps, and then approach that pump such that the driver's side of the RV is on the high side of the slope. When this is achievable, I almost never have to use the jacks to get fuel.