Jayco RV Owners Forum
 


Reply
 
Thread Tools Display Modes
 
Old 11-21-2015, 06:24 AM   #1
Senior Member
 
Join Date: Aug 2015
Location: Carencro
Posts: 167
Sony External Stereo

Problem:
- outside Sony stereo volume knob does not work anymore
- stuck about mid-range
- other buttons work fine
- remote does not adjust volume either
- can't seem to reset

Tried:
- totally disconnected power
- cleaned faceplate connector
- called Sony (no help)
- read the book

Before I open the faceplate and look at the knob, any ideas???

Thanks.
__________________

__________________
Terry
N5QWA
2014 Jayco Seneca 37FS
tjbroussard is offline   Reply With Quote
Old 11-21-2015, 08:00 AM   #2
Senior Member
 
Join Date: Aug 2015
Location: Carencro
Posts: 167
That didn't work...

Opened the faceplate, used electro cleaner on volume potentiometer.

Still no response.

Must be fried or stuck in DEMO.
__________________

__________________
Terry
N5QWA
2014 Jayco Seneca 37FS
tjbroussard is offline   Reply With Quote
Old 11-21-2015, 08:55 PM   #3
Senior Member
 
Join Date: Dec 2014
Location: North Central Texas
Posts: 382
Are you within the 2 yr warranty period? Call Jayco service if yes. Should be able to get a warranty replacement.
__________________
Walt

2015 Jayco Seneca 36 FK
2016 Jeep Wrangler Unlimited tow
2010 Tiffin RED 36 QSA - gone
2011 Monaco Monarch class A - gone
WaltW is offline   Reply With Quote
Old 11-28-2015, 08:21 AM   #4
Senior Member
 
Join Date: Aug 2015
Location: Carencro
Posts: 167
Called and they said to take to local dealer. Local dealer says, sorry but I can't take any external, non-dealer acquired, coaches. Ive pulled the unit and ready to send to Sony Repair...or replace.
__________________
Terry
N5QWA
2014 Jayco Seneca 37FS
tjbroussard is offline   Reply With Quote
Old 11-28-2015, 08:43 AM   #5
Senior Member
 
Join Date: Jul 2015
Location: Southern Illinois
Posts: 507
"Ive pulled the unit and ready to send to Sony Repair...or replace."

Probably the best solution. Holidays may slow response, but you should get it resolved and you are controlling the repair. Always the best way.
__________________
Smooth Sailing,
Ric and Jan Golding
Southern Illinois
2016 Jayco Seneca 37FS
rgolding is offline   Reply With Quote
Old 11-29-2015, 06:43 AM   #6
Senior Member
 
Join Date: Aug 2015
Location: Carencro
Posts: 167
Servcie Rates

Checked the web. Sony Repair rates $135/hr.

Bought new stereo on eBay: $55

Selling Sony for parts.
__________________
Terry
N5QWA
2014 Jayco Seneca 37FS
tjbroussard is offline   Reply With Quote
Old 12-04-2015, 05:00 AM   #7
Senior Member
 
Join Date: Aug 2015
Location: Carencro
Posts: 167
Update:

Pulled the radio out, left alone for three days while I was away on business, put it back in last night for one more test....it works fine. Although I had disconnected the power once, I gather I had not let the internal battery drain long enough to clear the stuck programming.

All is better...actually great.
__________________
Terry
N5QWA
2014 Jayco Seneca 37FS
tjbroussard is offline   Reply With Quote
Old 12-04-2015, 07:02 AM   #8
Senior Member
 
Join Date: Jul 2015
Location: Southern Illinois
Posts: 507
That makes absolute sense. Like rebooting the computer. I wouldn't have thought about the internal battery keeping the problem going. Thanks for sharing and documenting here for future help for others with same problem.
__________________
Smooth Sailing,
Ric and Jan Golding
Southern Illinois
2016 Jayco Seneca 37FS
rgolding is offline   Reply With Quote
Old 12-04-2015, 09:08 PM   #9
Senior Member
 
anav8or's Avatar
 
Join Date: Nov 2014
Location: Grove City, OH
Posts: 235
Just a suggestion in case you run into another problem like this with a part you're willing to replace yourself. When you talk with Jayco (either phone or via the form on their website), let them know that you'd rather not go to a dealer for the replacement and be without your coach for days / weeks.

Twice now, I've had Jayco ship me replacement parts directly (outside TV and keyless door lock). They have been very accommodating when I've requested that in the past. They even sent the parts overnight.
__________________

__________________
Ty & Deb Montag
Columbus, OH
2015 Jayco Seneca 36FK
2014 Honda CR-V toad

anav8or is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Virginia State Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3

All times are GMT -6. The time now is 08:19 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Copyright 2002-2016 Social Knowledge, LLC All Rights Reserved.