Soundstream vrn-65hxb

[jvcleve]

Replaced original soundstreaam vrn-65hxb with another vrn-65hxb. The original radio screen showed shortcuts to turn on backup camera, the new one does not. Any ideas on how to show the backup icon?

[Anytimer]

Did you ever get an answer to your question. I’m having the same issue

[Joey55]

I don't have an answer for you but I have called their support phone number before and have had very good results.

[jvcleve]

I talked to technical support regarding the vrn-65xrb that I had purchased. Turns out that particular radio version doesn't support the back up camera shortcuts. Since the original problem of the camera not working was due to Jayco putting into too long a video cable and crimping it so it wouldn't work, I replaced the cable and reinstalled the original radio. Everything works now.
The moral to this story? Don't buy a Jayco that was made during the pandemic years. Mine was made in 2019.

[Stavman]

Ya new radio dosent have the shortcuts, bummer too

But oh well, my original died, got it replaced on warranty