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Old 02-04-2015, 11:44 AM   #11
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Originally Posted by cbss View Post
I found the keys do you know where to insert them?
Remove the front bezel and one slides in on each side. You should hear a slight click when they are all the way in.
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Old 02-06-2015, 04:56 AM   #12
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Grumpy how do you remove the front bezel. Is it easy?
Looked online but can not find any info.

Thanks for the help
Chuck
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Old 02-06-2015, 07:19 AM   #13
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The trim around the radio face "should" just pop off unless the newer models require all the dash trim to be removed. I haven't seen the new E-450 dash so hopefully someone else will chime in.
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Old 02-06-2015, 01:01 PM   #14
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Believe me, that is the name of the game for all of the manufacturers. Jayco is not the only one. If you go on any of the forums, you will see all kinds of complaints and ranting's going on. Jayco is the only one who gives you two years to get all the problems worked out.
I am on my third unit over a 20 year period and have been extremely satisfied. Yes, I am having some problems with my newest unit, but believe me, I am finding all the problems within the 2 year period and my dealer has taken care of all of them without a problem.
I really like the statement "Jayco is the only one who gives you two years to get all the problems worked out". Vendors and dealers want to be profitable and if THEY have to spend THEIR time/dime to resolve rig quality issues, you'll see improved QC! The message to all of us should be: DON'T fix it yourself or invalidate your warranty; DO keep a detailed punch list, DO have the dealer fix it to your satisfaction while under warranty, and DO highlight as urgent any safety or health issues!
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Old 02-06-2015, 01:47 PM   #15
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If you do your own work on your Jayco, you do run the risk of making your warranty void. You are in effect working for Jayco for free.

This is exactly why I won't check my stuff out at places like walmart, because I refuse to do their job of free.
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Old 02-06-2015, 03:52 PM   #16
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I have to say that one of the major reasons I purchased a Jayco was the 2 year warranty....the icing on the cake was that I purchased at the Dallas RV Show last year and got 5 year warranty....nothing else comes close! Needless to say, I will keep this thing for at least 5 years before considering upgrading my 28BHBE!!
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Old 02-09-2015, 08:08 AM   #17
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"The trim around the radio face "should" just pop off unless the newer models require all the dash trim to be removed. I haven't seen the new E-450 dash so hopefully someone else will chime in. "

My 2015 Redhawk E450 had the standard radio, no cd player, and a very poor radio on AM. I replaced it with Kenwood DVD player. The E450 chassis is actually a 2014 model.

To remove my radio, you had to remove the front dash trim, as the radio is bolted in with 4 screws! You have to drop the steering wheel (4 nuts), and then unsnap the whole plastic dash covering, and along the way disconnect a couple wires.

Chuck / Winter Park, FL
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Old 02-09-2015, 04:40 PM   #18
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Call Corp. HQ and they should tell you to go back to the dealer and an 'audio guy' will take care of it... I am still waiting for my appointment since the owner of my nearest dealer is on vacation - with my money ! $75,000

I refuse to get my hands dirty to fix something on a brand new unit!


I would love to have a Ford Stock radio since you know it wasn't messed with.
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Old 04-16-2015, 07:45 AM   #19
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Well I got a email from Jayco about my radio and the Mic for the blue tooth

Begin forwarded message:

From: "service@jayco.com" <service@jayco.com>
Date: April 14, 2015 at 7:22:04 AM PDT
To: "'cbss_computers@hotmail.com'" <cbss_computers@hotmail.com>
Subject: RE: Contact Customer Service

Mr. Bradford
The best thing that we can suggest is to contact ASA at 800-274-1886 or by email at info@asaelectronics.com

Paul Martin
Jayco,INC
Motorized Customer Service
1-800-283-8267

Called and still waiting to here back from them.
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Old 04-16-2015, 11:44 AM   #20
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cbss,
I think that Paul assumes you are out on your own and away from a dealer and therefore never suggests anyinteraction with your local dealer. IMHO this is CRAP. He was the guy who answered my call and told me that the only way to get the pinched wires in the coach I just drove off the lot, was to have me pay ford and then submit a claim. Pure BS IMHO. The dealer is now handling it and I have no out of pocket expenses for the work needed.
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