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Old 01-21-2014, 01:14 PM   #11
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From Jayco (bad news, Vinh is not in customer support any longer)

Mr. Tunstall,
Mr. Le has moved onto a different department here within Jayco.
As for the recall, this is from Michelin and they would be the ones to better tell you which tires they could replace yours with.
Because the tires are under a recall we would not suggest to take your trip until such time Michelin replaces them or tells you that you can take your trip
We here at Jayco can contact your local Michelin dealer and see if they can get the tires for your unit in time for your trip, but they may also tell us the same thing that they told you. Let me know if we an call them for you.


Paul Martin
Jayco,INC
Motorized Customer Service
1-800-283-8267
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Old 01-21-2014, 01:33 PM   #12
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I contacted my local tire dealer we buy our tires from. He is trying to get replacements for me as well. The LTX is my 1st choice. We have a (200 mile round trip) trip planned in early April. Hope to have them replaced by then. If not, I guess we'll just ride!! It's my DW's birthday and she's ready to go!!!

BTW, the news of Vinh no longer in customer service is unsettling to me as well. He provided outstanding customer service. He will be missed!!!
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Old 01-21-2014, 02:41 PM   #13
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I called my tire dealer back and they have the tires now. LTX/MS2. The problem with availability was he was not searching fo rthe MS2 version.
All is set for a Friday replacement.

On Vinh, he saved me a lot of drive time by working with me direct on the few issues I have had.
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Old 01-25-2014, 11:13 PM   #14
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Keep checking with your tire dealer. Tuesday, I called my local dealer and sure enough, their warehouse had just received 28 MS2's. I had them replaced Wednesday afternoon. One of the hardest parts of this process was finding a dealer that was willing to do the work.

As far as the Vinh issue goes... My service dealer has had a much harder time working with Jayco since the change a few months ago. Jayco has always been difficult getting authorizations out of them, but now it seems that it is difficult just getting them to respond at all. At least that is what my dealer is telling me.
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Old 01-28-2014, 06:42 AM   #15
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Strouhal's Tire came through for me with replacements. They are LTX/MS2. They also replaced the valve stems with longer and bent stems. Now, checking air pressure and adding air is easy. I dont have to remove the trim rings now. This alone made up for the hassle of having to get it to the tire shop and deal with the recal. I had it aligned while it was there and it now tracks a lot better. They did have to replace two bushings to allow for the proper adjustment needed.
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Old 01-28-2014, 07:09 AM   #16
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Our tires are in we'll replace later this week. Good idea to replace valve stems with longer and more accessible stems. Right now here in southeastern NC we're waiting on Mr. Snowman!!
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Old 01-28-2014, 03:11 PM   #17
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I got fed up with the hubcaps and took the off. Much easier now.
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Old 01-28-2014, 09:44 PM   #18
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Reitrof, with the extended valve stems, i dont even have to take the hubcaps off to adjust air....
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Old 01-29-2014, 12:54 PM   #19
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Quote:
Originally Posted by TX_Arvee View Post
Reitrof, with the extended valve stems, i dont even have to take the hubcaps off to adjust air....
Hi TX,

I understand, but I didn't like the hubcaps anyway.
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Old 02-04-2014, 12:56 PM   #20
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I need all six tires replaced, and Michelin says there is still a huge backorder. ( have been waiting for a month now) After reading the reviews on the Michelin web site regarding the XPS Rib tires, I am just about convinced to go that route.
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