Where Do I Get The Ford Part of My Class C Serviced?

[lesrunmore]

Barry, thanks a million for that suggestion and also jmcgarvey36b! We will check out both of those dealers/service centers. Also thanks to everyone else for your suggestions and comments, it is very helpful to all of us when you contribute. Truly appreciated!!

[JK31]

Originally Posted by lesrunmore

My husband and I have a 2021 Greyhawk 27U and we love it! We try to be meticulous about maintenance and care of the entire moho. However, we are having a heck of a time finding a Ford dealer who will even do an oil change on the E450 let alone any other type of service. We live west of Houston, in Katy, TX and none of the dealers in our area will accept motorhomes. We would go to any truck service center, just about anywhere at this point, including out of Texas. I would love some advice and names of Ford dealers or other service centers who will service the Ford portion of our Greyhawk. Thank you



Leslie Flattery
Katy, TX

Leslie,
I got my Precept 31UL service and warranty work preformed at Legacy Ford in Rosenberg. Call service and ask for Willie. You will have to leave it, there is always a wait, but they do Rv service and Ford repairs.
Good luck
Jim

[mjdcwo]

Any Ford Big Truck shop will do the work and the warranty work for the engine and chassis. We have one in the Buffalo NY area that my RV dealership recommended. The main issue is the size of the unit. Most of the car dealerships can't fit them inside. I have a local Ford dealership who is good enough to do a warranty check for me outside in the summer but it is only because I am a regular customer of their's for my truck.

[Retired mountain folk]

Tell them it’s an E-450 van front. Most dealers figure that your talking about a class a. Not realizing it’s actually the e450 van front. If you ask for the service Mgr., he should be able to point you to a dealer in your neighborhood that works on them. Good luck.

[Northwest Bob]

For what it is worth, Sheehy Ford in Warrenton, VA is happy to work on the Ford portion of Class C motorhomes. The service manager is an RVer himself. He knows what is needed. I have been getting my 2013 Jayco 31DS serviced there since 2017 when I moved to northern Virginia. I even bought a set of new tires for my Jayco from them based on their recommendation. The price was competitive.

[Florida Ranger]

Most any truck stop can do your oil change.. Also ever thought about if you have to drive a 100 miles or more just make it an overnight camping trip…

[hamerjk]

I would like ask you a question. Did you ask the dealership where to get service done? I did mine and they gave me a couple of places they send their Motorhomes to. Try them first.

[bucko]

I do most myself. I have an OBDII scanner, and it will inform you of any engine issues if the check engine light appears. The worst so far on my 2005 F450 with the V10 was a bad coil after 60K on the odometer. I was able to get to it by removing the engine cover (between the seats) and replace it. The new FoMoCo coil was $65.00 on eBay.

I shudder to think of what the labor would have been to have someone do it for me.

My labor is reasonably cheap.

[kyuan]

I feel the pain as I went through the same thing as OP, following is my story.
- Called Ford and they said I need to go to commercial Ford dealer to service my E450 based motorhome; Ford provided a website, by input your zip code that page will list all "available" commercial Ford dealer;
- I called #1 on that list, was told they don't since Motorhome is too big for them, called #2,... up to #5, none of them said they can help;
- Called Ford back and told them my experiences and they said sorry they can't help since Ford has no control of those dealers.
- Eventually I do oil change by myself. Anyway the space is large enough for me.
- I still do not know where I can take motorhome to, if other services rather than oil change need. There is a 2020 E450 engine related recall and I still not able to find any dealer can help. Actually I did find one but they said first half of 2022 was booked.

[NjNewbie30]

The great thing about the E450 is that it is the same as a ford truck engine(large) It can be serviced by a regular mechanic if you can find one. My mechanic does all my work on the engine/components. He has a Forrester Sunseeker class c. He told me when I was buying if I went class A he would not be able to wrk on it but if I go with a class C he would be able to do the regular maintenance and mechanical work for the most part. It works out real well bc he charges 1/2 the cost for labor...

[RV Newbie]

We had same problem finding a local Ford dealer. Have not taken for oil change but Legacy Ford in Rosenberg Tx did some recall work on our 2021 Redhawk. Legacy was recommended by our motor home dealer.
Their number is 281-342-5611 hope this helps

[NoImMad]

Just this afternoon I had an oil change on my E450-V10 at a Valoline in Findlay Ohio of all places. Melbourne 26 A and they were able to fit me in both physically and time wise. Now at all, actually very few of them have tall enough doors to get us in, BUT the advantage is, get through the door and you are good to go as they do not lift your rig off the floor. Less than 40 minutes including some waiting and less than a $100 for full synthetic. Works for me !

[bucko]

Originally Posted by pconroy

Here, we have a couple of Ford Dealers that take trucks in for service. I found them by calling regular Ford dealers and saying "I have an E450 that needs service, what Ford dealers do you know that'll do it?"


Then, I can their recommendations and mention it's an RV.

And when you say it's an RV, what do they say?

[NoImMad]

big advantage of the Valvoline quick oil change place is that I was not belittled with
"oh yes, 6 weeks from now we can fit you in"
ITS AN OIL CHANGE !

[Snachlas]

I totally agree with this post. I live in Houston and I have a 2021 Redhawk 24B. We bought it used but it still has about a year and a half to go on the Ford warranty three years/36,000 mile. Also, the unit only has about 8000 miles on it. We have found that absolutely NO Ford dealer is left in Houston that works on RVs. I can get work done at other garages, but that’s not to say that it is Ford warranty work if I have a problem with the drivetrain, transmission etc. Most of the dealers say they are not equipped to handle units this large such as an RV. Ours is only 26 feet long but the height is also a problem.

This really is a huge problem that we were not aware of when we bought the RV. We do have an extended warranty on the RV itself, but we incorrectly assumed based on what we were told that we would simply “take our Jayco to any authorized Ford dealer should service be needed on the cab“. I don’t know whether to point the finger at Ford or Jayco or both, but something needs to be done about this. Probably 40% to 50% of our investment is in the cab itself. Any RV cab is going to need at least as much service over its life as a regular truck. I’m not glad to find out that others are having the same problem that we are, but it is interesting to find out that this is a prominent problem amongst Class C owners.

[Travel]

Hello,
I live in Alvin and we have a 2021 30X that has needed some warranty work and we found a dealer that will do it. Try Dickenson Ford in Dickenson. They are south on I45 going to Galveston. We had ours back in a few days. They fixed the warranty work, reset the computer so that we didn’t have that issue about the cruise control not working and they changed the oil.

[Snachlas]

Thanks for the reply. I finally spoke to Planet Ford in North Houston. Just in the last month they’ve done about a $17 million add-on and they now have the ability to work on RVs. They may be the only Ford dealer in the greater Houston area that does. Nice to know about Dickinson in case we’re ever down that way. Thank you

[xmtraveler]

I fully agree with you on this issue. I have the same issue in the Washington Baltimore metro area. I have not found any regular or commercial (service of large trucks) here either. As a matter of fact Chesapeake Ford service Manger said they are able to park two dump trucks for service on lot where one class C would be and the dump trucks take less time in and out of bays due to smaller size. I have a 26 foot class C 2017 and after exhausted searching for an authorized Ford I have given up. I did find a local private service that will service the Class C only and they service dump trucks as well. The solution to the problem is that Jayco or any other manufacturer should state emphatically to Ford or other that they will purchase engine only contingent upon service otherwise Jayco should look elsewhere. I am certain Jayco probably pays Ford many millions of dollars per year for engines. Jayco believes we the RV community are so in love with the life style that we will tolerate anything just to be able to hit the road in a new RV. Imagine if the public said to Ford or other company we will not purchase your vehicle unless service can be provided. How long do you think it would take Ford to say "of course we will certainly provide service to your vehicle" . The real problem here lies with Jayco and any other manufacturer who buy an engine from companies like Ford without requiring them to offer service. I see large Class A's sitting on Mom and Pop shop waiting for service. I only hope such shops are up to date with newer engine protocols. Imagine spending 300k or more and not be able to find service. Some dealerships in smaller metro areas may provide service. The problem is the Jayco. The public needs to demand the payment to Jayco or other company be backed up with service. Or we should look elsewhere.

[Grumpy]

Originally Posted by Snachlas

I don’t know whether to point the finger at Ford or Jayco or both, but something needs to be done about this. .

No matter which RV brand you buy they all use the E-350/450 chassis and some are building on the F-450/550 so it's not just Jayco. You need to find a dealer that previously sold Medium and Heavy duty trucks. When FORD sold that side of the business to Sterling is when the issues started. Even the class "A's" on the F-53 are having trouble.

[pconroy]

If you're in the Denver area, O'Mera Ford did our Class C.