Awning issue

[James59]

We have a 2013 StarCraft AR-one 17 RD. The power awning goes out fine but comes in really slow. I have a new battery installed but no difference . Any ideas what to check next? Thanks

[Route 66 Traveler]

Possibly a lubrication issue…have you lubed all the pivot points? Does it have a gas shock…could be worn out. If it goes out OK it’s probably not a power issue, with the exception os a possible bad motor.

[James59]

Ok I’ll check that. We just purchased this and so far this is the only issue. Thanks

[Route 66 Traveler]

Does it make any difference if it’s plugged into shore power versus just battery power?

[James59]

I have only tried it on shore power, I will try it on battery only this afternoon. Thanks for the idea

[James59]

It seems quieter and a little faster on battery only. I think the noise may of been inside the rv. Maybe the inverter? Motor is quiet on the awning.