I never had any luck with that method, it only worked for me 1 time. The method that works for me every time is to move the slide all the way out then find the controller for that slide and reset it. There is a button you have to push, don't remember exactly, but something like press it 6 times and hold the 7th until the light blinks. It says it right on the controller. My controllers were located on the ceiling of the basement storage, drivers side. I now have the controllers marked so I know which is kitchen and which is bedroom. The controller looks like this.....