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Old 03-20-2016, 05:01 PM   #1
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2016 Main Awning issue

We purchased a new 375BHFS a few months ago. Just started using the awning about a week ago. Yes it has the scissor type setup. We didn't like it from the start as the scissor assembly appears very flimsy made. Well the first rain and one of our scissor arms bent like a horse shoe. It was a pretty decent steady harder rain but no wind. What really makes me upset out of the 275 rvs at the park, I was the only lucky one that had any problem. Could there be an issue with the cylinder that is attached to the arms or something. Does anyone know what make the scissor arms are? I know my neighbor is very similar but are about 3 times heavier made with a knob to adjust height instead of the little push buttons.
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Old 03-20-2016, 05:23 PM   #2
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Mine is Carefree of Colorado.

You should have a brochure in your owners package.
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Old 03-20-2016, 05:25 PM   #3
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I forget who it happened to, but it happened to someone from this forum on thier new NorthPoint. I think maybe even two people.
It was posted last fall.

Yes they are certainly flimsy. My previous rig had a Dometic awning, like what you were describing, it was much stronger and extended farther than this Carefree.
I'm not impressed.
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Old 03-20-2016, 05:31 PM   #4
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Thanks, Nothing in my owners package for the awning at all. I do know I have the carefree awning with that flex guard on it. The awning had a decal on it but the arms have nothing showing on them. I've been trying to find a parts breakdown on the net but may have to call Jayco since it's newer. I also noticed that the nylon tube that is suppose to run the width of the awning is not there so part of the awning in not attached to the house side properly.
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Old 03-20-2016, 05:56 PM   #5
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Thanks, Nothing in my owners package for the awning at all. I do know I have the carefree awning with that flex guard on it. The awning had a decal on it but the arms have nothing showing on them. I've been trying to find a parts breakdown on the net but may have to call Jayco since it's newer. I also noticed that the nylon tube that is suppose to run the width of the awning is not there so part of the awning in not attached to the house side properly.
Also, someone else tried to find info on the Carefree model that is used on our rigs and had no luck.
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Old 03-20-2016, 07:19 PM   #6
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Here is a source. RV Awnings, Patio Awnings & More - Carefree of Colorado
Maybe you can find your particular one.

In my case, it is a 2011 model, electric and we are extremely pleased with ours.
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Old 03-20-2016, 07:30 PM   #7
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If the roller bar is level they will catch rain. There are some auto dump models most folks I notice usually lower one end of the tube. I only put mine out if I'm there to watch it. High wind is also bad.
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Old 03-20-2016, 08:35 PM   #8
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Quote:
Originally Posted by shadester View Post
We purchased a new 375BHFS a few months ago. Just started using the awning about a week ago. Yes it has the scissor type setup. We didn't like it from the start as the scissor assembly appears very flimsy made. Well the first rain and one of our scissor arms bent like a horse shoe. It was a pretty decent steady harder rain but no wind. What really makes me upset out of the 275 rvs at the park, I was the only lucky one that had any problem. Could there be an issue with the cylinder that is attached to the arms or something. Does anyone know what make the scissor arms are? I know my neighbor is very similar but are about 3 times heavier made with a knob to adjust height instead of the little push buttons.
Haven't got my new unit yet but I'm Leary of the electric awnings. They appear flimsy. I'm with RedHorse who suggests keeping one end lower than the other. I've always done that with the manual awnings and have weathered some pretty heavy rain and hail storms without issues. I know you're not supposed to leave them out in rain but who doesn't. 3 or 4 inches difference in height does the trick for rain run off.
Thanks for the reminder though. I'll check the adjustments on my new 5er when I get it out the first time.
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Old 03-20-2016, 10:39 PM   #9
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Had same thing happen to mine. Here is my thread from last fall. Waiting for my second one to break. You have what is called a "longitude". Carefree told me its the cheapest awning they make. The manufacturers asked for it. Carefree wont even sell it to consumers. Too poorly made. Jayco will replace with a much improved Carefree Traveler awning.


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Old 03-20-2016, 10:43 PM   #10
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Here is the thread:

https://www.jaycoowners.com/forums/f6...lse-31224.html
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