Time to call Mayco-- Ops I mean Jayco. Service@jayco.com is their email I believe, if not their Web Site has contact info. If the Dealer has brushed you off, indicate that to Jayco. Some food for thought from a Salty Old Sailor, you can get more with "Honey than Vinegar". Attitude is everything.
When I worked for a convenience store we used fruit fly traps that were baited with vinegar.
Battlewelder, Is yours a fifthwheel?
My 2017 Eagle Ht has a different of type rear stabilizer jacks.
They swing down and have square feet on the bottom? Disregard my post if yours is something different.
I have a 2017 321RSTS with the same auto leveling system. It is no where near this low. Once Jayco sees this, they should authorize the correct positioning of the jack.
I wouldn't ask the opinion of the salesman. Beyond his skill set...
John & Pam Moore
2017 Jayco 321RSTS
2015 Chevrolet Silverado 3500HD
I have the same issue with my 2017 Jayco Eagle 325BHQS. The rear leveling jacks (auto leveling) sit about 4" off the road fully retracted and Camping World doesn't see this as an issue. I'm going to raise them up 2 notches myself as I'm worried they will hit something as well.