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Old 11-12-2018, 08:51 PM   #1
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2018 Northpoint 37RLBH Jacks

So we parked our RV and started to attempt to auto level; but there was a fault showing on all panels (manual, inside panel, and app).
It instructed us to retract all; but to first extract all jacks a couple inches. After re-hitching up to my truck, I followed those instructions and attempted to retract all; but it continues to fault. I have no idea how to get past this fault to be able to auto level.

I am not finding a way to manually crank the middle (stabilizers).

Any ideas/suggestions out there?
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Old 11-12-2018, 09:07 PM   #2
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Quote:
Originally Posted by djredden73 View Post
So we parked our RV and started to attempt to auto level; but there was a fault showing on all panels (manual, inside panel, and app).

It instructed us to retract all; but to first extract all jacks a couple inches. After re-hitching up to my truck, I followed those instructions and attempted to retract all; but it continues to fault. I have no idea how to get past this fault to be able to auto level.



I am not finding a way to manually crank the middle (stabilizers).



Any ideas/suggestions out there?


Push the right and left arrows at the same time and the middles should come down in manual
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Old 11-12-2018, 09:17 PM   #3
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Also when I have a fault, I always use the inside LCD panel to do the retraction/extension to clear the fault.
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Old 11-12-2018, 09:56 PM   #4
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When I first got mine I errored out 2 times. The front would go down and then come back up to level. if front can't go down far enough it errors out. I leave at least 6 in of travel on front jacks and have had no more issues.
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Old 11-13-2018, 06:51 AM   #5
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This has happened to us as well. If there is not enough travel the middle and rear "stroke out" and error. It is really annoying to have to re-hitch and extend the front jacks because you ran out of extension/retraction.
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Old 11-13-2018, 12:31 PM   #6
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We were told by the service tech that did our walk through to try and not extend the front drop legs more then about 6-10 holes. This helps to eliminate all the out of stroke errors. We also purchased the Anderson magnetic blocks that attach to the bottom of the feet. I got the out of stroke the first time I tried to level the camper in the driveway as the edge of my driveway slopes a bit towards the rear to help with water runoff. With the front of the camper level, there was too much distance for the landing gear. I really miss the hydraulic levelers on our toyhauler! Don't know if they were just set lower but never had to add blocking ever!
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Old 11-13-2018, 05:39 PM   #7
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I also had an error the first time I hit auto level in my driveway, I figured out I wast nose high on the front of the trailer, no problems ever since that. Unhitch from the truck and hit auto level at that height, may or may not help.
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Old 11-14-2018, 09:55 AM   #8
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That happened to us the first few times out. Now every time we park, I drop the front jacks, and then throw about 3 lynx levelers under each of the other jacks. Haven't had an out of stroke error since.
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Old 11-14-2018, 10:55 AM   #9
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I drop the 2 center and 2 rear jacks down 4 holes and never have an out of stroke error. I did have it before i let the jacks down.
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