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08-29-2019, 05:17 PM
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#1
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Junior Member
Join Date: Aug 2019
Location: Corona
Posts: 5
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2019 northpoint 387rfds icemaker
Went camping the last few days in our new northpoint got everything set fridge is working but the icemaker is not working inside the freezer it is a 4door norcold, so I called around got a tech guy he tells me there are 2 valves to look for one under the sink and on behind a bottom drawer under the stove found them both I seemed to have opened each one but the icemaker never worked asking for advice.
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08-29-2019, 05:32 PM
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#2
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Senior Member
Join Date: Apr 2018
Location: Natalbany Creek Campground, Amite City, LA
Posts: 3,244
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Quote:
Originally Posted by jjayman1741
Went camping the last few days in our new northpoint got everything set fridge is working but the icemaker is not working inside the freezer it is a 4door norcold, so I called around got a tech guy he tells me there are 2 valves to look for one under the sink and on behind a bottom drawer under the stove found them both I seemed to have opened each one but the icemaker never worked asking for advice.
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How long has it been since you turned on the valves? Also is there an arm that controls the on/off function of the ice maker?
__________________
AL & JANET KRUEBBE
2019 PINNACLE 37RLWS
2018 NORTH POINT 315RLTS (TRADED)
2017 RAM 3500 DRW DIESEL/AISIN 4.10 AIR BAGS
B&W COMPANION TURN OVER BALL HITCH
Formerly from Sequim, WA
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08-29-2019, 05:50 PM
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#3
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Junior Member
Join Date: Aug 2019
Location: Corona
Posts: 5
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Quote:
Originally Posted by AKRUEBBE
How long has it been since you turned on the valves? Also is there an arm that controls the on/off function of the ice maker?
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I turned the valves on Wednesday morning and yes the handle is down on the icemaker so it was on for over 24 hours but still no ice
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08-29-2019, 05:53 PM
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#4
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Senior Member
Join Date: Nov 2011
Location: Where ever the boss says we're going.
Posts: 15,948
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Did you look in the outside vent? There is probably a valve there as well.
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DISNEY LOVERS
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08-29-2019, 05:55 PM
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#5
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Junior Member
Join Date: Aug 2019
Location: Corona
Posts: 5
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Quote:
Originally Posted by Grumpy
Did you look in the outside vent. There is probably a valve there as well.
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There is no valve there I was told there were only 2
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08-29-2019, 06:14 PM
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#6
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Senior Member
Join Date: Apr 2018
Location: Natalbany Creek Campground, Amite City, LA
Posts: 3,244
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Quote:
Originally Posted by jjayman1741
I turned the valves on Wednesday morning and yes the handle is down on the icemaker so it was on for over 24 hours but still no ice
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Are you sure that both of the valves are in the "on" position? Also is there possibly a switch in the fridge itself that needs to be turned on? Wish I could help but I'm not familiar with the Norcold fridge.
__________________
AL & JANET KRUEBBE
2019 PINNACLE 37RLWS
2018 NORTH POINT 315RLTS (TRADED)
2017 RAM 3500 DRW DIESEL/AISIN 4.10 AIR BAGS
B&W COMPANION TURN OVER BALL HITCH
Formerly from Sequim, WA
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08-29-2019, 06:18 PM
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#7
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Senior Member
Join Date: Apr 2018
Location: Natalbany Creek Campground, Amite City, LA
Posts: 3,244
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Try calling Norcold directly (800-543-1219), they may be able to help.
__________________
AL & JANET KRUEBBE
2019 PINNACLE 37RLWS
2018 NORTH POINT 315RLTS (TRADED)
2017 RAM 3500 DRW DIESEL/AISIN 4.10 AIR BAGS
B&W COMPANION TURN OVER BALL HITCH
Formerly from Sequim, WA
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08-29-2019, 06:41 PM
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#8
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Junior Member
Join Date: Aug 2019
Location: Corona
Posts: 5
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Quote:
Originally Posted by AKRUEBBE
Are you sure that both of the valves are in the "on" position? Also is there possibly a switch in the fridge itself that needs to be turned on? Wish I could help but I'm not familiar with the Norcold fridge.
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Both valves could only be turned one way there is a metal wire switch on the icemaker you have to push it down to get it to make ice and there are only 2 valves for the icemaker I talked to the tech that Camping world told me to call he seemed like he knew what was going on i will try calling norcold thanks for the info happy trails
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08-29-2019, 07:30 PM
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#9
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Senior Member
Join Date: Nov 2011
Location: Where ever the boss says we're going.
Posts: 15,948
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Quote:
Originally Posted by jjayman1741
Both valves could only be turned one way there is a metal wire switch on the icemaker you have to push it down to get it to make ice and there are only 2 valves for the icemaker I talked to the tech that Camping world told me to call he seemed like he knew what was going on i will try calling norcold thanks for the info happy trails
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Check the wiring on the fill solenoid in the outside compartment. It's a spade connector and may be loose or fell off. Be careful it is 110V
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DISNEY LOVERS
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09-07-2019, 10:05 PM
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#10
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Member
Join Date: Sep 2019
Location: Usk
Posts: 45
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I am going through this now with my new 2020 38 FLWS Pinnacle. Just another PDI item the dealer missed...there was NO water going into the already cold freezer. With some research I discover not 1 bug 2 valves in inconspicuous locations (behind drawer under stove & in the floor of the island!).
We’ll after turning them both ON, Now I am getting water to the ice maker but it keeps dripping and filling the cube tray with water.
My friends searched the NORCOLD site and discovered the ice maker needs some more water pressure so I took off the pressure regulator and predicted. Now I am getting water to stop dripping and just go to the reservoir.
Wait, this keeps getting worse! Now the water in the reservoir is frozen and the feared turning wheel will not turn to cut cubes as the reservoir is frozen solid!
It is as if the electronics to the cube cutter isn’t working.
So much for PDI’s and this is just for the ice cube issue!
But wait, there is more!
__________________
Motorhommie
motorhommie@gmail.com
Vogue2
Winnabego Adventurer
Coachman Mirada
Jayco Pinnacle 5W
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09-07-2019, 10:08 PM
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#11
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Member
Join Date: Sep 2019
Location: Usk
Posts: 45
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Quote:
Originally Posted by Grumpy
Check the wiring on the fill solenoid in the outside compartment. It's a spade connector and may be loose or fell off. Be careful it is 110V
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I will shut off the 50A circuit at the shore power and go on that fishing trip outside of the 5W.
__________________
Motorhommie
motorhommie@gmail.com
Vogue2
Winnabego Adventurer
Coachman Mirada
Jayco Pinnacle 5W
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