RV News RVBusiness 2021 Top 10 RVs of the Year, plus 56 additional debuts and must-see units → ×
Jayco RV Owners Forum
 


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 10-29-2020, 12:54 PM   #1
Member
 
Join Date: May 2019
Location: Tucson
Posts: 43
2019 Pinnacle Axle Issue

We have a 2019 Pinnacle and noticed the difference in distance between the tires on one side of the rig vs. the other. See attached pics. We also noticed that the front tires and rear tires are offset by about an inch. Don't know if that's normal or not.

The unit has about 11,500 miles on it. We recently returned from a trip and noticed half of the tread on the right rear tire was completely worn off. The other tires showed wear, but fairly evenly. We took it to the dealer and they said they measured everything and it was "fine". They went on to say they believe the Goodyear Endurance tires don't have a sufficient enough load rating for the trailer and recommend I get a G or H rated tire. My research indicates the Goodyear Endurance E rated tires are sufficient so we just had new ones installed.

A friend of mine also has a 2019 Pinnacle and I called him and he said he had the same situation with the difference in distance between tires on the right and left. He took it to a specialist in San Jose, CA and they told him the axle alignment was fine.

I'd appreciate any thoughts!
Attached Thumbnails
20201027_141115.jpg   20201027_141132.jpg  
tfoliver is offline   Reply With Quote
Old 10-29-2020, 01:39 PM   #2
Senior Member
 
Join Date: Jun 2019
Location: Georgetown, MA
Posts: 192
Quote:
Originally Posted by tfoliver View Post
We have a 2019 Pinnacle and noticed the difference in distance between the tires on one side of the rig vs. the other. See attached pics. We also noticed that the front tires and rear tires are offset by about an inch. Don't know if that's normal or not.

The unit has about 11,500 miles on it. We recently returned from a trip and noticed half of the tread on the right rear tire was completely worn off. The other tires showed wear, but fairly evenly. We took it to the dealer and they said they measured everything and it was "fine". They went on to say they believe the Goodyear Endurance tires don't have a sufficient enough load rating for the trailer and recommend I get a G or H rated tire. My research indicates the Goodyear Endurance E rated tires are sufficient so we just had new ones installed.

A friend of mine also has a 2019 Pinnacle and I called him and he said he had the same situation with the difference in distance between tires on the right and left. He took it to a specialist in San Jose, CA and they told him the axle alignment was fine.

I'd appreciate any thoughts!
I don't see how the axle alignment can be "fine" if the tires are closer together on one side than the other, it seems to me that can only happen if the axles aren't parallel to each other.

I would crawl under the trailer and measure the distance between the axles on one end and then the other, it should be the same.

Either the axle's aren't parallel to each other or the rims and tires are different sizes, otherwise the tire to tire spacing would be identical. This doesn't seem that complicated to me.
__________________
2019 Eagle 355MBQS with a long list of modifications
2018 GMC 3500 Turbo Diesel DRW
Scottenj is offline   Reply With Quote
Old 10-29-2020, 02:02 PM   #3
Member
 
Join Date: May 2019
Location: Tucson
Posts: 43
Scottenj, I agreed and I plan on doing that. The variable is the MoRyde suspension. I'm not sure how the physics on it work. I'll keep all posted.
tfoliver is offline   Reply With Quote
Old 10-29-2020, 04:33 PM   #4
Senior Member
 
Mopar_Earl's Avatar
 
Join Date: Oct 2016
Location: Saint Thomas, PA
Posts: 1,945
Is there arch left in the leaf springs when under full weight? Flat leaf springs will push the tires closer together. If the springs are worse on one side, that side would be closer. RV dealers aren't running gear specialist. Take it to a shop that handles trailers and big truck suspension and alignments.


Earl
__________________
2017 Eagle 293RKDS, factory ordered, lots of mods and upgrades.
2018 Ram 3500 crew cab long bed SRW diesel 6spd Aisin 4wd Tradesman.
B&W Ram puck 5th wheel
Line-X premium
Mopar wheel to wheel steps
Mopar_Earl is offline   Reply With Quote
Old 10-29-2020, 04:50 PM   #5
Senior Member
 
Jagiven's Avatar
 
Join Date: May 2012
Location: Minnesota
Posts: 6,794
If your dealer said that was normal and it is just the tires, you need a new dealer! Have you looked at the spring hangers and the equalizer between the wheels?

I did once see an equalizer "flip" once it was at a 45 degree or something, one axle hanger low and the other high. Don't recall what did that. Another thing to look at is the hangers, some people have had broken welds that hold them to the frame.
Jagiven is offline   Reply With Quote
Old 10-31-2020, 11:08 AM   #6
Member
 
Join Date: May 2019
Location: Tucson
Posts: 43
Thanks Earl. I've got an appointment next week at a shop that specializes in big rig and RV alignment and suspensions. Will post results.
tfoliver is offline   Reply With Quote
Old 10-31-2020, 11:10 AM   #7
Member
 
Join Date: May 2019
Location: Tucson
Posts: 43
Thanks Jagiven. I'll look at those items for sure.
tfoliver is offline   Reply With Quote
Old 10-31-2020, 01:20 PM   #8
Senior Member
 
Join Date: Apr 2019
Location: Bakersfield
Posts: 117
We have a 2018 36fbts with endurance tires and mine did the same thing on rt rear. Changed out the oems for new endurance and all 4 are waring fine. I ran it thru the Cat scale and was 300 lbs over so we dumps stuff we were not using. Got 4 new endurance tires and haven't had any issues. All that to say i will be looking forward to what you find out.
Poppyof5 is offline   Reply With Quote
Old 10-31-2020, 01:45 PM   #9
Member
 
Join Date: May 2019
Location: Tucson
Posts: 43
Thanks Poppyof5. Ours came standard with Goodyear Endurance tires. Now we have a new set. I'm anxious to know what the specialist says because I'd sure like these to last longer.
tfoliver is offline   Reply With Quote
Old 11-02-2020, 04:44 PM   #10
Member
 
Join Date: May 2019
Location: Tucson
Posts: 43
UPDATE on Pinnacle Axles

OK, so we took the rig back to the dealer. After reviewing the pics we sent they called and said it was a simple matter of turning the shackles around because they said "somehow when the rig got jacked up, it turned them around". I couldn't really make sense of what they meant. For one, they are the only ones who have ever jacked it up, except last week when we had new tires installed at Discount. The condition was present before that.

Anyhow, we took it to the dealer for their "quick fix" and when the tech looked at it, it was obvious it had nothing to do with the shackles. The left rear leaf spring hanger weld had broken away from the frame and was upside down. The dealer said they would weld it back on.

We have since learned this isn't too uncommon. This is unacceptable for a unit less than two years old - or any age for that matter. This created a very dangerous situation that could have resulted in a bad accident.

I believe Lippert makes these components which are used in many brands. I guess that's the level of workmanship these days. Too bad!

After the dealer does their fix, I'm taking it to a big rig/RV suspension specialist to make sure everything is aligned properly and the repair is sound.
Attached Thumbnails
20201027_141552.jpg  
tfoliver is offline   Reply With Quote
Old 11-02-2020, 04:57 PM   #11
Senior Member
 
Jagiven's Avatar
 
Join Date: May 2012
Location: Minnesota
Posts: 6,794
Glad they are working on it. From a safety perspective, I cannot believe they are not using the auto levelers. It would be a lot easier to get the hangers back in place properly supported, and welded.

Guess they like to do things the hard way.
Jagiven is offline   Reply With Quote
Old 11-03-2020, 02:08 PM   #12
Senior Member
 
Big1's Avatar
 
Join Date: Nov 2015
Location: Lakewood, WA.
Posts: 2,809
Great, I hated when you see something is very wrong and the dealer just say it's normal but I'm glad you are getting it straight now before the next camping season.
__________________
2018 Dodge Ram 3500 6.7L CTD
2019 Jayco Eagle 321RSTS 5th Wheel
Retired Army MSG
Big1 is offline   Reply With Quote
Old 11-03-2020, 04:51 PM   #13
Senior Member
 
Grumpy's Avatar
 
Join Date: Nov 2011
Location: Where ever the boss says we're going.
Posts: 9,800
Quote:
Originally Posted by tfoliver View Post
I believe Lippert makes these components which are used in many brands. I guess that's the level of workmanship these days. Too bad!
Unfortunately that is the case due to buyouts and mergers. They bought the DEXTER frame division several years ago. DEXTER axle is still a separate company.
__________________
DISNEY LOVERS
Grumpy is offline   Reply With Quote
Old 11-06-2020, 10:38 AM   #14
Junior Member
 
Join Date: Aug 2013
Location: Oxnard, Ca
Posts: 16
I had that issue a log while back on my 2013 Pinnacle. Turns out the tread was separating making the tire bigger and therefore closed to the other tire. Axel distance were spot on. They were cheap tires that came with the rig.
hlcapo is offline   Reply With Quote
Old 11-07-2020, 01:32 PM   #15
Senior Member
 
Join Date: Dec 2018
Location: Kent
Posts: 133
Don't depend on tire clearance but the measurement of the center of the hub on both side.
You could be looking at tires in the process of having belt separations So first measure axle distance then have tires inspected.
__________________
Tire Design & Quality Engineer (Ret) 40 years experience.
Tireman9 is offline   Reply With Quote
Old 11-07-2020, 01:56 PM   #16
Member
 
shoefly's Avatar
 
Join Date: Mar 2013
Location: Saugatuck, MI
Posts: 40
axle

check with Jayco customer service I believe there is a factory recall on that problem
__________________
2013 Ford F350 Diesel Dually
Seismic 2015
shoefly is offline   Reply With Quote
Old 11-07-2020, 02:11 PM   #17
Junior Member
 
Join Date: Jul 2013
Posts: 9
Flipped shackles

Look up trailer shackles flipped on YouTube itís easy fix with floor jack.
mjeronimo is offline   Reply With Quote
Old 11-07-2020, 02:18 PM   #18
Senior Member
 
Mopar_Earl's Avatar
 
Join Date: Oct 2016
Location: Saint Thomas, PA
Posts: 1,945
Quote:
Originally Posted by mjeronimo View Post
Look up trailer shackles flipped on YouTube itís easy fix with floor jack.
Not their issue, the spring hanger broke loose from the frame and flipped up causing the issue.


Earl
Mopar_Earl is offline   Reply With Quote
Old 11-07-2020, 03:30 PM   #19
Senior Member
 
Lake Huron's Avatar
 
Join Date: Nov 2016
Location: Port Huron, Mi
Posts: 1,007
Pretty easy to see the dealer hires idiots. You are NOT supposed to lift the trailer from the axles. So now let's hope they didnt bend one or both of the axles and give you more tire wear issues.
__________________
2017 North Point 375BHFS
2015 Silverado 3500HD Crew Dually Dmax 4x4
Lake Huron is offline   Reply With Quote
Old 11-08-2020, 06:06 AM   #20
Junior Member
 
krbrat's Avatar
 
Join Date: Dec 2016
Location: Willis
Posts: 20
Recall???

Quote:
Originally Posted by tfoliver View Post
We have a 2019 Pinnacle and noticed the difference in distance between the tires on one side of the rig vs. the other. See attached pics. We also noticed that the front tires and rear tires are offset by about an inch. Don't know if that's normal or not.

The unit has about 11,500 miles on it. We recently returned from a trip and noticed half of the tread on the right rear tire was completely worn off. The other tires showed wear, but fairly evenly. We took it to the dealer and they said they measured everything and it was "fine". They went on to say they believe the Goodyear Endurance tires don't have a sufficient enough load rating for the trailer and recommend I get a G or H rated tire. My research indicates the Goodyear Endurance E rated tires are sufficient so we just had new ones installed.

A friend of mine also has a 2019 Pinnacle and I called him and he said he had the same situation with the difference in distance between tires on the right and left. He took it to a specialist in San Jose, CA and they told him the axle alignment was fine.

I'd appreciate any thoughts!

My 2017 Pinnacle has a recall on the leaf springs which causes the tires to rub on the trailer.
krbrat is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Jayco, Inc. or any of its affiliates. This is an independent, unofficial site.


All times are GMT -6. The time now is 12:48 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
Copyright 2002-2016 Social Knowledge, LLC All Rights Reserved.