2021 357MDOK - kitchen slide stuck on fridge side
Good morning,
I went to mow the lawn yesterday, so I attempted to pull in all of the slide-outs. All were fine, except the large kitchen slide-out, which pulled in mostly fine, and then went crooked at toward the end. The fridge side pulled in all the way, but the couch side was sticking about about 2-3 inches. I was able to hit the button again and it corrected itself, so the slide is fully in on both sides.
After, I tried extending the slide (using the physical buttons on the BMPro), only the left side wants to go out about 2-3 inches, and then it stops. There is also only motor sounds from the left / couch side. The fridge side makes no electrical sounds and absolutely no movement.
I looked online and this in theory should be a cable slide, based on the cables on the side. However, every video or diagram I've found shows the motor and steel cables going up and are mounted above the slide in the center of the exterior wall. This is not the case with this slide. I took a picture since this looks so weird - they ran electric wires up to the tops of both slides on the main wall (not the slide), and then crimped them to another wire that goes right back down inside the wall.
Does anyone know what type of slide this really is, and where the motor(s) actually are located? Is there a control box somewhere like on a schwintech?
More than likely, this is going back to the dealer under warranty to fix whatever is wrong here, but I was curious if there is any other troubleshooting I can try first, since their service department is closed for the weekend. All 4 visible steel cables I can see are reasonably tight - with just a little play.
Attached is a picture from above the slide, for proof of this weird setup.
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