27.5RLTS Fireplace for heat?

[WarrenG]

We have a 2017 27.5RLTS that came with the fireplace. When we're hooked up we'd like to use it for some heat, but even with the thermostat set around 68-70 it will only run for a few minutes until shutting off the heat, even if it's only 60-65 degrees. After about 10 minutes it comes back on, and repeats. The fake flame lights stay on. Is this normal operation, or is their something I'm missing?



(I searched back about a month and didn't see any threads about this.)

[norty1]

The thermostat has never worked satisfactorily on mine. I just turn it on wide open and off when it's to warm.. I need to contact Dimplex.

I had someone ask how much gas did it use. LOL

[Pickledill]

Try unplugging from wall for a minute. I had a similar Robles and it solved my issue.

[2nOZ]

Not sure what it could be. We have one in our 28.5 HT and used it in December. Had it set between 68 & 70 and it worked very well.

[norty1]

What is the brand? I don't think they use Dimplex anymore.

I would go to the mfg's website and do some reading in the troubleshooting section.

[Les7h]

Maybe the location or design but the thermostat has very little to do with the room temp - try raising the temp and experiment until you get somewhat satisfactory results & maybe a small fan to help circulate the warm air away from the fireplace
Les