Thats crazy, I would pay them nothing, did removing the plate solve the problem?
I'm kicking around installing the 2nd a/c in my ft. bedroom, did they install the factory unit that would of come with your camper had you ordered the 2nd a/c or a aftermarket unit? Did they install a new thermostat or do you control new a/c from unit itself?
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2015 EAGLE 345 BHTS 5th Wheel
2021 GMC Denali 2500HD Duramax Diesel
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