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Old 07-21-2015, 01:04 PM   #1
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38 FLSA not cooling

We just bought a 2015 38 FLSA. Front unit will cool down about 10 degrees cooler from outside temp. Anybody else having or heard of this problem?
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Old 07-22-2015, 03:19 PM   #2
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Cooling problems

We bought a brand new 2014 Pinnacle 38FLFS, in 2013, that has had cooling problems from the start. It is parked in the woods but does not cool to the 72 degrees the thermostat is set @ until the sun goes down. In fact, it may increase in temperature a degree or two & runs constantly. Dealership has done everything Jayco has recommended but the problem has not been solved. We are at our wits end. 2nd season & it is not fixed. Very troubling. Very disappointing.
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Old 07-22-2015, 03:40 PM   #3
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Quote:
Originally Posted by L L Wright View Post
We just bought a 2015 38 FLSA. Front unit will cool down about 10 degrees cooler from outside temp. Anybody else having or heard of this problem?
Check how the vents are positioned on the wall by the pantry. If they are blowing on the thermostat the compressor will shut down prematurely. Bad design in regards to the placement of the vents and thermostat.
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Old 07-22-2015, 04:16 PM   #4
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Thanks. The compressor stays running all the time during daylight. Same problem that Annette says they have. Dealer is telling me Jayco is telling them "it is what it is". Waiting to talk to factory rep now.
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Old 07-22-2015, 07:14 PM   #5
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We have our 2015 38FLSA parked in the sun for most of the day, it gets shade in the late afternoon hours.

During our spell of hot weather (94-98, with 60-80% humidity) we maintained 74 inside without issues.

I do run both units, and keep the bedroom unit 3F cooler than the front unit. Our living area is comfortable when the shades are drawn. (we pull both shades in the heavy sunlight)

Ours is working perfectly if I use both units in the heavy sunlight.
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Old 07-23-2015, 12:04 PM   #6
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We are curious what the factory rep advises you, L.L. We have not been offered the option of talking to one. Our dealer has bent over backwards but whatever they have been advised to do has not fixed the problem. We have noticed that if we have set the thermostat @ 72 , when does reach 72 in the camper, the A/C keeps running. It is very frustrating. We have had various models of Jayco (ALL much less expensive) & have never had a problem with the A/C units in them. We have had a 40' park model by Jayco with only one A/C unit & it worked like it should. This one has 2 & can't keep up. By the way, all the models we have owned have been parked @ the exact same campsite, so the conditions are duplicated. We have called the customer service department. Didn't receive a return phone call. Not good PR. Called again & talked to someone & checked our serial #. We were told the problems have been addressed by their reports. Yes, they have been addressed but with no resolution of the problems. We just don't know where to turn!
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Old 07-23-2015, 12:07 PM   #7
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Please advise what factory rep recommends or advises. It would be greatly appreciated.
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Old 07-23-2015, 12:31 PM   #8
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Our 38 FLSA air has worked great. I have had a friend that has a different brand 5th wheel and they had a problem with all the cold air exiting the camper through the heating ducts. Try covering the floor vents and cold air return and see if it makes a difference.
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Old 07-23-2015, 12:39 PM   #9
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I would not cover the cold air return as suggested, this will stop the unit from cooling at all and will put an extra load on the unit. It would be like having a severely clogged filter - not good.
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Old 07-23-2015, 12:48 PM   #10
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Thank you for the suggestion. It just seems that with a camper that is so expensive, MSRP of over $90,000.00, that to make the A/C work as it should, you may have to cover floor vents & cold air returns! I don't think this is a solution to the problem!!
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