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05-26-2014, 01:50 PM
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#1
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Member
Join Date: Mar 2013
Location: Saugatuck, MI
Posts: 40
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Accident while in storage
I store me Jayco Seismic 3210 during the summer months at a indoor storage facility that does not allow you to move your own trailer they move it in and out for you using a tractor and home made hitch. After leaving it their on Monday I went back on Wednesday to do some measurements and was told we have some bad news we drooped your Fifth Wheel on its nose 10 minutes ago [ point of information it is a 2014 that is 10 months old ] they cracked the nose fiberglass and sent both front leveling feet thru the front bedroom floor plus there appears to be buckling in the front outer walls they have told me they will have it repaired but my thoughts are it will never be the same and should be replaced any opinions or ideas will be appreciated
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2013 Ford F350 Diesel Dually
Seismic 2015
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05-26-2014, 02:30 PM
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#2
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Senior Member
Join Date: Feb 2014
Location: MD
Posts: 3,856
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Wow... Very sorry to hear that and I would be beyond upset.
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2017 JayFlight 28BHBE
2014 JayFlight Swift 264BH (Sold)
2007 GMC 2500 Sierra Classic Crew Cab LBZ Duramax / 6spd Allison
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05-26-2014, 03:01 PM
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#3
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Senior Member
Join Date: Oct 2011
Location: Central California
Posts: 2,283
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Contact your own insurance company. They will cover the repair/replacement and then require the storage facility or their insurance provider to reimburse them -- you shouldn't have any negative outcome with your insurance (I.e. Dropped coverage or increased premium) but you will have someone on your team helping out and making sure corners aren't cut should a repair be possible. I wouldn't simply trust the storage facility to handle this on their own.
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2020 Ram 1500 5.7L
2007 Chevy Duramax LMM/Allison (Sold)
2012 Jay Flight 29QBH (Sold)
2012 Jay Flight 26BH (Sold)
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05-26-2014, 03:13 PM
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#4
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Site Team
Join Date: Nov 2012
Location: Clearwater, FL area
Posts: 5,196
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I would recommend that the work be done by an AUTHORIZED JAYCO dealer, as your mfr warranty my be voided if work is completed by a non authorized dealer. You may want to contact JAYCO to verify.
Just my thoughts
Don
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05-26-2014, 03:14 PM
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#5
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Senior Member
Join Date: Feb 2012
Location: Myrtle Beach, SC
Posts: 1,261
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Yep don't let them handle the repairs. Get the insurance co's involved and make sure its done right. What a bummer and right when the season is getting up and going.
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05-26-2014, 03:23 PM
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#6
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Senior Member
Join Date: Oct 2011
Location: Central California
Posts: 2,283
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If it's determined that it's repairable inquire with your insurance company about "diminished value" compensation too. I think that we all would agree that all things being equal except one RV has been repaired after a significant accident and another hasn't -- the RV that wasn't damaged and repaired will be worth more. That delta is diminished value and is compensation you should expect and demand if your TH isn't totaled and replaced.
__________________
2020 Ram 1500 5.7L
2007 Chevy Duramax LMM/Allison (Sold)
2012 Jay Flight 29QBH (Sold)
2012 Jay Flight 26BH (Sold)
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05-26-2014, 03:28 PM
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#7
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Senior Member
Join Date: Nov 2011
Location: Where ever the boss says we're going.
Posts: 15,948
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Since your in MI I would tell them that it "MUST" be taken to the factory for repairs. It's less than 100 miles away.
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DISNEY LOVERS
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05-26-2014, 05:48 PM
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#8
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Senior Member
Join Date: Dec 2011
Location: Upperco, Md.
Posts: 807
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There is no doubt in my mind that being repaired back at Jayco's repair facility is the only way that I would be comfortable. I just got our unit back from some pretty extensive work done at Jayco's shop. First class work in every way!!! Your repairs are going to need that kind of a repair capability...
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05-27-2014, 08:31 AM
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#9
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Senior Member
Join Date: Aug 2011
Location: Missouri City, The Republic of Texas
Posts: 5,063
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Wow, it sounds like the damage may be structural. For sure a Jayco authorized shop should look at it. Even better would be to have the factory look at it.
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Cheers,
T_
2013 F-350 CC SB 2WD 6.7PS
2013 Eagle Premier 351 RLTS
-SOLD- 2012 X23B
-SOLD- 2003 Ford Expedition 5.4, Bilstein shocks
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05-27-2014, 10:23 AM
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#10
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Senior Member
Join Date: Jan 2014
Location: Greater Grand Rapids
Posts: 1,392
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So sorry to hear your bad news. Yes, definately get your insurance company involved, and insist that the repair estimate and work itself be done at the Jayco factory. With the damage you describe, your insurance company may want it "totaled". In which case, you may be getting a whole new rig.
Not to make light of your situation, but I think I'd be looking for a new storage facility, too.
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2013 Eagle 266RKS
2011 Ford F-150 w/3.5L Ecoboost & H.D. Tow Package
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05-27-2014, 11:16 PM
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#11
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Senior Member
Join Date: May 2014
Location: Bonney Lake
Posts: 226
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I'm not sure that I would call my insurance first, even though its there fault your insurance will hold it against you if they want to .. basically because they know about it. and you really have nothing to loose in calling them to see what their thoughts are on the matter. I did this once on a car accident and I received great service with the other person ins company mainly because at any time I could bring in mine to deal with it and screw them in the process. they pretty much did what I asked for and I got some serious $$ and the car out of the deal... I really don't see how my ins company would have or could have treated me better.
So back to your trailer.
You haven't shared any photos yet but we all would enjoy seeing some. but the damage sounds pretty major. What I would fear is they totally it out and you loosing out on some serious value being 10 months old.
Or if they do fix it you lose out on some great camping time.. AKA that is why you got it to start with.
I think I would tell the owner of the storage place that you would like X trailer from Y dealer to replace the one they just purchased from you and see where it goes from there.
If they are stand up people and have the ability - insurance you might get what ever you want within reason... or you will see the true colors of oh so sorry, and your going to have to deal with your insurance company, paying your deductible ETC and end up in court if your looking to cover your time, and value loss.
One thing to keep in mind their ins policy, if they have one maybe more of an umbrella policy with a lot higher limits then yours. Think coverage for 50+ rvs vs 1.
In the end its just a trailer, no human damage. Keep us informed as we are all interested.
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05-28-2014, 07:37 PM
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#12
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Member
Join Date: Mar 2013
Location: Saugatuck, MI
Posts: 40
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Damaged Fifth Wheel
Thanks to Everyone for your support and thoughts I am working on a settlement and will fill everyone in when I settle, their was some very very helpful information given by members.
Shoefly
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2013 Ford F350 Diesel Dually
Seismic 2015
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05-28-2014, 10:18 PM
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#13
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Member
Join Date: May 2014
Location: Stagecoach, NV
Posts: 61
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I agree that you should involve the insurance company.
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05-30-2014, 01:01 PM
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#14
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Senior Member
Join Date: Jun 2010
Location: Saskatoon Sask Canada
Posts: 10,714
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Heck I would tell them it was NEW and want a replacement RV not a "fixed" one..
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Seann
2004 Chev Silverado Duramax optioned past the max. 2009 Jayco Eagle 308 RLS 900watts of solar, Lithium batteries (400amp hour), 2000 watt (4000 surge) whole house inverter.
145days boondockinig in2023 2022/151 2021[/COLOR]
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05-30-2014, 03:16 PM
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#15
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Senior Member
Join Date: Nov 2012
Location: Lake Mary
Posts: 298
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Quote:
Originally Posted by shoefly
Thanks to Everyone for your support and thoughts I am working on a settlement and will fill everyone in when I settle, their was some very very helpful information given by members.
Shoefly
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If the settlement you get involves repair of your rig, my vote is with those who believe the repair should be done by Jayco at the plant. Hope all works out for you.
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06-17-2014, 06:02 PM
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#16
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Member
Join Date: Mar 2013
Location: Saugatuck, MI
Posts: 40
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Update to damaged Seismic 3210, here we go they have agreed to replace my fifth wheel with a new one, so I went on a search for one. well no 2014 anywhere in the area with a partial paint, so everyone agreed to order a new one. well Jayco has discontinued building all Seismics until the end of June, then they will no longer be building the 3210 it will be replaced with other new models. oh well, so now what, just so happens Jayco had a 2015 3210 laying in there yard that was built before they stopped production. but it does not have the partial paint job but we bought it anyway, and they will have it painted the same paint scheme in Grand Rapids, MI at Gerber Collision. they seem to be an excellent place to have it done at, as they do insurance work for RVs and Trucks. I will post pictures as they get it ready to paint, indeed no small job. Just a small note great to know their our people with such great integrity that will stand up fix things when they make a mistake.
__________________
2013 Ford F350 Diesel Dually
Seismic 2015
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06-17-2014, 06:08 PM
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#17
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Member
Join Date: Mar 2013
Location: Saugatuck, MI
Posts: 40
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New 2015 3210
__________________
2013 Ford F350 Diesel Dually
Seismic 2015
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06-17-2014, 06:30 PM
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#18
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Senior Member
Join Date: Nov 2012
Location: Lake Mary
Posts: 298
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Shoefly: Congratulations and it's great you reached a satisfactory resolution. Kudos to the storage facility for doing the right thing.
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06-17-2014, 10:04 PM
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#19
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Senior Member
Join Date: Jan 2014
Location: Greater Grand Rapids
Posts: 1,392
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Quote:
Originally Posted by thomasmnile
Shoefly: Congratulations and it's great you reached a satisfactory resolution. Kudos to the storage facility for doing the right thing.
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That goes double for me! And it sounds like you won't lose too much of the camping season.
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2013 Eagle 266RKS
2011 Ford F-150 w/3.5L Ecoboost & H.D. Tow Package
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06-18-2014, 05:43 AM
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#20
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Senior Member
Join Date: Aug 2013
Location: Missoula, Montana
Posts: 704
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Meanwhile, let's hope the insurance company doesn't patch up the damaged one and try and pass it off to some unsuspecting RVer.
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